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Disappearing money

EvilPinguEvilPingu
edited January 2012 in Poker Chat
Anyone else had this at all? Happened before, thought it was just mistakes on my spreadsheet, but happened a couple of times now, and this time, it's definitely not my spreadsheet.

Date & TimeProductDescriptionAmountHeld FundsPlatformDetail08 Jan '12 at 03:40PokerDouble Your Money£4.50£0.00AHand History08 Jan '12 at 03:10PokerDouble Your Money£-1.15£0.00AHand History08 Jan '12 at 02:34PokerBriggate£0.14£0.00AHand History08 Jan '12 at 01:02PokerBounty Hunter£-1.36£0.00AHand History08 Jan '12 at 00:22PokerDouble Your Money£-2.25£0.00AHand HistoryThis is all the games I have played since midnight tonight. I had £97.88 in my account. After the games above (Lost 12p, if my maths is correct), I now have £95.51
Suspect that I may have been charged twice for the £2.25 PLO8 DYM. What's going on?

Will contact Customer Care in the morning but in the mean time, wondering if anyone else has had the same issues?
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Comments

  • spornybolspornybol
    edited January 2012
    just checked mine nothing extra taken off and no your`s has not been added to mine :((((
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  • GREGHOGGGREGHOGG
    edited January 2012
    In Response to Disappearing money:
    Anyone else had this at all? Happened before, thought it was just mistakes on my spreadsheet, but happened a couple of times now, and this time, it's definitely not my spreadsheet. Date & Time Product Description Amount Held Funds Platform Detail 08 Jan '12 at 03:40 Poker Double Your Money £4.50 £0.00 A Hand History 08 Jan '12 at 03:10 Poker Double Your Money £-1.15 £0.00 A Hand History 08 Jan '12 at 02:34 Poker Briggate £0.14 £0.00 A Hand History 08 Jan '12 at 01:02 Poker Bounty Hunter £-1.36 £0.00 A Hand History 08 Jan '12 at 00:22 Poker Double Your Money £-2.25 £0.00 A Hand History This is all the games I have played since midnight tonight. I had £97.88 in my account. After the games above (Lost 12p, if my maths is correct), I now have £95.51 Suspect that I may have been charged twice for the £2.25 PLO8 DYM. What's going on? Will contact Customer Care in the morning but in the mean time, wondering if anyone else has had the same issues?
    Posted by EvilPingu
    Im not as careful as you when it comes to my account, but yes i hae had it happen ages ago where a game that didnt take place was charged (that was a cancelled mtt)

    C/C will refund it.
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  • pod1pod1
    edited January 2012
    i normally find i have less money in my account on a sat mrning than i did on friday evening,once i have sobered up i normally find it :-)
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  • EvilPinguEvilPingu
    edited January 2012
    Just spoke to Customer Care and got my money back, +1 to Customer Care as always :)
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  • MH45706MH45706
    edited January 2012
    Yawn
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  • UnknownUnknown
    edited January 2012
    I dont follow my account balance very rigourously, beacuse I assumed not much could go wrong. Was there a reason for missing money?
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  • lMARKllMARKl
    edited January 2012
    I dont check mine during a session either.  I did have 2 blank games load up last night, did this happen to you pingu?
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