Live stream sound issues

Giant811

Maybe this will help the Sky tech team.

I start the stream from the download client and whenever a table opens the sound dies and I have to re-start the stream. 

ajmilton

same happens to me 

TommyD

Do both of your tables open in miniview?

I say this because I discovered miniviewing a table cut the sound out.  My tables open in mini.

craigcu12

i have noticed the sound cutting out when i open a new table in mini view

DeaDFl0P

The sound also cuts out when a full view table launches, most irritating

Sky_Dave

Hey folks,

Is this still happening for you? I have been trying to replicate it in the office this afternoon and can't get the sound to cut out no matter how hard I try. 

Mind you, it's not Orford on the telly, which is probably why...

NColley

Yeah, still happening for me too, using download client.

Been happening since an Adobe air update a few days back.

DeaDFl0P

Yeah I think Adobe broke it in their last update

Sky_Poker

Hi all,

We're looking into this one a bit more. Would be useful if those of you who think it might be Adobe Flash related could go to this page and let us know which version you're running:

http://www.adobe.com/uk/software/flash/about/

Thanks in advance.

craigcu12

the version of adobe i have installed is 11,7,700,169

DeaDFl0P

I have Flash version 11,7,700,169 and AIR version 3.7.0.1530

Noticed the issue after the last AIR update

GELDY

i checked earlier and it was working fine

but now no sound or vision!

DeaDFl0P

Concur, just a blank white screen right now

Sky_Louis

Hi Guys,

Stream should be up and running again!

GREGHOGG

In Response to Re: Live stream sound issues:

Hi Guys, Stream should be up and running again!
Posted by Sky_Louis

Cheers Louis, it's working now!

GREGHOGG

However, sound is intermittent and keeps cutting out and i have to reload stream

craigcu12

if you were to just download another type of web browser such as google crome you could load the tv channel through that while you load the tables up with the main web brower i still keep my sound on the stream.

Giant811

Also version 11,7,700,179 and the issue is endlessly repeatable.

Sky_Dave

Thanks for the information guys. I'll make sure the Techie Team see this....

Giant811

This is still happening for me, could you please give the tech team another nudge? Cheers!

FlyingDagg

Same for me last couple of days. Sound cuts when table opens.

Trying to rail Mr ach is proving to be a pain in the neck, having to close and reopen 861 every time he moves tables.

unknown_username

I've also had the same problem since last adobe update

Always happens when I shrink a table to mini view

GELDY

every time a new table opens - the sound cuts off #sigh

luckily out both main & mini so not that fussed (bit difficult playing 4 hilos at the same time as the normal mtts)