lobby issues

CHILLIE

The word on the street is this discussion is closed

CHILLIE

And to add to this the lobby is still not updating correctly

MattBates

Have they tried turning it off and on again?

unknown_username

yeah,it dosen,t seem to want to be discussed the mods seem to be abit trigger happy,what i would like to know is how can cc deal with a problem like updating the lobby,i wouldnt think they would have access to this kinda stuff.

Thread closed

GELDY

i'm guessing it is because the forum is not an official way to contact skypoker, so for that you need cc who can escalate it appropriately

it's the right place to post it to inform the community of a problem, for us to discuss whether it is affecting us all or just some, any fixes peeps have found etc.

but i reckon we all now know about, so another "it's broke" thread doesn't add anything, imho

CHILLIE

In Response to Re: lobby issues:

i'm guessing it is because the forum is not an official way to contact skypoker, so for that you need cc who can escalate it appropriately it's the right place to post it to inform the community of a problem, for us to discuss whether it is affecting us all or just some, any fixes peeps have found etc. but i reckon we all now know about, so another "it's broke" thread doesn't add anything, imho
Posted by GELDY

so we all know about it then so do sky but yet nothing is done even though its been hilighted on so many occoasions

GELDY

it's really frustrating, i agree totally

i would expect the tech guys are working round the clock to fix it, but it's proving a tough one

but then that might just be my wishful thinking

Tikay10

Afternoon.

Yes, it is a little frustrating, but the only way to report it is via Customer Care, not the Community.

If you can include details of exactly what happens (or not....) what browser you use, & if you use Browser or Download, it will help, thanks.
 
I sent a detailed Report of the problem up to Head Office this morning, & they have replied, & are investigating the problem.

It was a problem for me on the Download last night, so I switched across to the Browser version, & it worked perfectly. That is not the answer, of course, but it did help & I was able to play normally. Such as I'm able.....

Thanks.