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No hole cards

Baccus00Baccus00
edited August 2013 in Feedback & Suggestions
Today I played a satellite and when I moved to a new table I could not see my hole cards;  sky say its not a problem as no one else at the table had the issue I beg to differ.

Has this happened to anyone else before ?

Customer service at sky is appalling they could not care less
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  • Sky_PokerSky_Poker
    edited August 2013
    In Response to No hole cards:
    Today I played a satellite and when I moved to a new table I could not see my hole cards;  sky say its not a problem as no one else at the table had the issue I beg to differ. Has this happened to anyone else before ? Customer service at sky is appalling they could not care less
    Posted by Baccus00
    Hi

    Given that this is in a tournament, it will not be the new software.

    Customer care is the correct route to go down please.

    Thanks
    Sky Poker
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