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Reminder - Rules on Location Names
Hi all,
We have noticed that a number of our players are still using their alternative place names in the location field. Sometimes this is with team names but this is not always the case. While it might seem like a small detail, it is important to Sky Poker to ensure these details are correct.
Part of our responsibilities as an online betting & gaming provider is to ensure that all customer information is accurate, which is why we are asking that people do not enter information that is not from their address.
There are several reasons for this, including:
· Location details are used when contacting our customers, so we obviously need to ensure these are correct.
· The location fields are shown to other players, the last thing we would like is to cause confusion or even possibly offense to other players
· Longer location names have been used to affect gameplay, which is obviously unfair to other players
· People have used them to message other players – e.g. to promote something, get round a chat ban or to directly insult others
All players are asked to ensure that their location is set to their town or city. No team names or alternative locations should be used here, even if it is something like ‘London – Team XYZ’ or ‘Leeds – Pro Shark’ or whatever. To update your town/city location, go to My Account and then My Details.
Over the course of the coming days, we will be going correcting these, but we'd appreciate your help in making this as easy as possible. If you do not want to show your location, please leave the field blank.
Once the location has been changed back, we ask that under no circumstances these are altered, unless of course you move address.
Anyone found to be misusing the location in future may have further action taken against them.
Thanks
Sky Poker
We have noticed that a number of our players are still using their alternative place names in the location field. Sometimes this is with team names but this is not always the case. While it might seem like a small detail, it is important to Sky Poker to ensure these details are correct.
Part of our responsibilities as an online betting & gaming provider is to ensure that all customer information is accurate, which is why we are asking that people do not enter information that is not from their address.
There are several reasons for this, including:
· Location details are used when contacting our customers, so we obviously need to ensure these are correct.
· The location fields are shown to other players, the last thing we would like is to cause confusion or even possibly offense to other players
· Longer location names have been used to affect gameplay, which is obviously unfair to other players
· People have used them to message other players – e.g. to promote something, get round a chat ban or to directly insult others
All players are asked to ensure that their location is set to their town or city. No team names or alternative locations should be used here, even if it is something like ‘London – Team XYZ’ or ‘Leeds – Pro Shark’ or whatever. To update your town/city location, go to My Account and then My Details.
Over the course of the coming days, we will be going correcting these, but we'd appreciate your help in making this as easy as possible. If you do not want to show your location, please leave the field blank.
Once the location has been changed back, we ask that under no circumstances these are altered, unless of course you move address.
Anyone found to be misusing the location in future may have further action taken against them.
Thanks
Sky Poker
Comments
Sounds a bit menacing. What are you going to do? Send the heavies round? Maybe I don't want you knowing where I live, after all.
My location field is accurate: "The Magical Land of Treasure and Lollipops"
Other people pronounce it "Blackpool".
I have changed my location details but there is one thing that i dont like though, thats being treated like some naughty boy for putting a fun location name in my details.
My location details have been the same for the last 3 years & as far as im aware nobody has ever taken offense to them, you have stated that " further action would be taken " does this action include standing in the naughty corner or staying behind after a game for 30 minutes.
This site is for over 18s please try & treat us as adults..... Thank you.
Something tells us that a letter to the 'Magical Land of Treasure and Lolipops' wouldnt get there if we posted you a letter! Nice try though.
Nor is it just about taking offense as we clearly mentioned above.
At the end of the day we are doing this for valid reasons.
Wouldn't think Anna would read it out on TV!
Orford might though as he's quite childish :-)))
(only kidding Rich)
We obviously do have processes but it's impossible to block all the 'creative' versions people come up with. If you do spot anything innapropriate, please PM us or even better contact customer care.
Thank you.
My location field is and always has been just "Blackpool" btw.
Also.......
Can you make sure Sky_Santa & Sky_Elf have the correct location.........
As I need to make sure my X'mas wish list arrives promptly
Its not like they give out your postcode or anything. My only annoyance is when its long enough to hide how many chips they have in their stack.
Im sure place names are put up to promote discussion on the table as few people would have anything other to say other than.... oh you're from soandso too?
"If you do not want to show your location, please leave the field blank."
You won't find "magical world of lollypops" on a map, if you're looking for it. I can promise you that.
Whilst the majority of the time most sensible players use it as a starting point to chat at the tables, I've also seen the location used to abuse players.......usually belittling players due to their local football teams or just trashing the area they live in.
It's really quite bewildering sometimes how low some people will sink to abuse other players and try to tilt them at the tables and whilst there is NO excuse for this type of behaviour......I think the less information/ammunition we give them about players at the table the better.
Locations on most other poker sites is usually kept to their Country...eg UK.
Some players genuinely feel uncomfortable about showing their location in the form of a Town or City, just the same way as some players feel more comfortable using a male instead of a female avatar or visa versa.
A simple "Check Box" to show or hide location could be an option. Also if the address field on the sign up page was in the form of a drop down menu this would resolve many issues too........unless a player lives in a town or city that has the longest name in the world lol.
I work for Royal Mail, by the way, and I appreciate your faith in us.
Cheers mate.
M
)
onkey town is where I am from...Its a nickname given to the place I live (Heywood)
Google it its true - though it does sound bs..
Changed it now so dont be worrying
For real? Jobsworths really are alive and kicking. “Part of our responsibilities as an online betting & gaming provider is to ensure that all customer information is accurate, which is why we are asking that people do not enter information that is not from their address”………..OK everyone is using an alias, this is not a real name, so how it can possibly matter at all where someone comes from? Call yourself what you like, but don’t mislead about location. What about all the gender benders out there taking avatars of the opposite sex. Hang on a minute, do you look like your avatar – if not you’re displaying inaccurate customer information. C’mon Sky – if name, sex and picture can be changed, location doesn’t matter. “Location details are used when contacting our customers, so we obviously need to ensure these are correct” – Why then are you saying it is OK to leave the location blank?“The location fields are shown to other players, the last thing we would like is to cause confusion or even possibly offense to other players” – then deal with it as you would with inappropriate aliases or chat.“Longer location names have been used to affect gameplay, which is obviously unfair to other players” – Really? How?“People have used them to message other players” see two points above Instead of having a go at the players, just stop displaying location information – SIMPLE. Then no one would need to change their genuine location.
Sorry but you are confusing issues over overtly gameplay related aliases and avatars with the other issues we have clearly highlighted - especially the changing of information pertaining to people's account. To say we are 'jobsworths' is not correct. There is no legitimate reason for changing the information the way people do and it is a problem (not just our view) which needs resolving.
We do not want to block customer's location (players can if they feel that strongly) as many people like it. It's a good community builder and conversation starter.
Looks like we'll have to agree to disagree.