Silence of Sky

CharlieF29

Hi,

I got an e-mail  months and months  ago stating that sound will not work on sky poker for a short time due to some technical problems.

Its been ages, how long till this is back?


Thanks

GREGHOGG

In Response to Silence of Sky:

Hi, I got an e-mail  months and months  ago stating that sound will not work on sky poker for a short time due to some technical problems. Its been ages, how long till this is back? Thanks
Posted by CharlieF29

Charlie, go to Options in the top left hand corner of the table and ensure that all three tabs at the top (enable sound, enable betting alerts, and enable card,bet and chip sounds) are ticked.

This should hopefully resolve your problem

Sky_mod1

In Response to Re: Silence of Sky:

In Response to Silence of Sky : Charlie, go to Options in the top left hand corner of the table and ensure that all three tabs at the top (enable sound, enable betting alerts, and enable card,bet and chip sounds) are ticked. This should hopefully resolve your problem
Posted by GREGHOGG

Thanks Greg. In addition to this Charlie make sure you "save to server". The reason this happened was because of updates we did back then which unfortunately reset all your preferrences to default. This meant that you had to re-select those settings and re-save them.

If however you are still unable to get your sound up after doing this then contact our support team and then they will check that your sound volume is turned up to maximum on the system back end.

CharlieF29

All sorted,

Didn't realise you needed to save to server.

Thanks for quick response both of you

Charlie