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as loyal customers to sky i think we deserve a bit more of a detailed explanation from sky as to why these technical faults are happening, its all well and good saying we apoligise for any inconvenience but we need to no why its happening and the reason behind it, i no it isnt done delebirate but as loyal customers we deserve to no the truth behind it all, from the software lag and software gateway errors all the way to whats happend yesterday and tonight, even if its just to say our tech team just arnt up to it and we've now decided they will be all sent on work experience with pokerstars to get better at there jobs id accept it and move on!!!
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Regs can threaten to leave all day, but the fact is whilst the standard is still poorer than elsewhere, they'll keep coming back.
With the potential of the site, there should be 50k seated right now, not 5k.
It's like ffsssssssssssssssssssssssssssssssssssssss
gg my session anyway
Yea I know rocco, this is my point.
This kinda thing might P ppl like yourself off, but sky know they will always have your custom whilst the site is so soft.
This is where the frustration comes from though, it's like people who play here care more about the site developing than the people running it.
V tilting when stuff like this has been happening for so long.
Site should be huge and bossing the market with it's own TV channel, forum, and the SKY name behind it! sighhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh
Posted by waller02
I had stacks in tournaments on sky and playing 3 sites with anything up to 15 tables on the go so trying to play my other tables and work out what the problem was and get back connection was extremely frustrating and impacted me on a large number of tournaments, not just sky. EVERYONE involved was annoyed!
Maybe read back your posts in the morning and see if they were in fact helpful to getting things cleared up as you put it. I have had a similar thing happen on other sites as well so it can happen on other sites. Things like this don't happen often and sky have tried to resolve things as quick as they can. Did they get everything 100% correct, no it doesn't seem like they did but they have been trying to resolve things so if people have queries they should raise them and allow sky some time to resolve them.
Shame on you, mate