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Brilliant Customer Service Sky!
Lastnight I'd reg'd for the DTD night plus I sat'd into the Main and Mini,unfortunately my son took unwell and we had to take him to hospital(He's absolutely fine now thankfully) I sent an email explaining what had happened and that i couldn't unreg from them as I'd sat'd in so wouldnt receive the buyin and got this reply...
Hi Nicholas,
Thanks for your E-mail
Firstly, I wish your son a full recovery and it wouldn't be fair to deduct his pocket money (my opinion only as I would be gutted if that happened to me)
I cannot apply the monetary value of the prizes but if you contact us when the next one is running. We will add you into that one, of equal or similar value.
If you have any further queries please do not hesitate to contact us.
Kind Regards,
Roger C
Customer Care Team.
I was only really asking regards the Main and Mini,jokingly said I'd take the DTD 1 + 2 from him so for them to offer them all is Brilliant!
Thanks once again very much appreciated,
Nicky.
Comments
Brilliant stuff and glad your son is ok.