TABLES NOT LOADING AGAIN

REDARROW61

Sigh   AGAIN

BigHawk89

In Response to TABLES NOT LOADING AGAIN:

Sigh   AGAIN
Posted by REDARROW61

+ 1

TheMuckr

Yeah, lost due to freeze out!

TheMuckr

I don't suppose there is any way to get refunded?

Jack3010

Thought it was just me. What happens now?

GCDF

Tourneys have to be cancelled and refunded..

Sky_SamT

We are pausing all games that are currently running and will restart once the issue has been rectified.

Apologies for this we are looking into this as we speak.

Sam

The1stOfUs

In Response to Re: TABLES NOT LOADING AGAIN:

Tourneys have to be cancelled and refunded..
Posted by GCDF

sky been down for about half hour for 90% of players, they only just noticed and paused games. Players on Macs def ok. 

cheekysi17

was chip leader on bounty not happy

daveyput

this is disgraceful cant even get any help from live help..they just say check the forum link
I asked if we wud be refunded and the live help just disconnected me

waller02

All the dyms I was in have been cancelled and everybody refunded which is fair enough. Is the site up and running again, I daren't reg for any more

yuta

What is the gcdf

andrew1918

In Response to Re: TABLES NOT LOADING AGAIN:

We are pausing all games that are currently running and will restart once the issue has been rectified. Apologies for this we are looking into this as we speak. Sam
Posted by Sky_SamT

do we get money back not even played a hand

Socks52

I've phoned sky poker & Gina sort refund allg

Goody_Ace

Well I just hope they don't restart the tables while I am away and lose my entrance fee.

MASEACE

will i be refunded

Sky_SamT

All Sit and Go's that were running have been voided and the funds returned.

Again apologies for this issue we are continuing to work to rectify this

Bowlwinner

So we are just expected to wait around to see if they restart?

REDARROW61

i entered the 1.15 £3.60 sat Sam, table never loaded but no refund as yet

hackster

In Response to Re: TABLES NOT LOADING AGAIN:

All Sit and Go's that were running have been voided and the funds returned. Again apologies for this issue we are continuing to work to rectify this
Posted by Sky_SamT

what about the £5.75 bounty as I havnt got on for an hour?

rtc

would happen when im in double money loool   oh welll 

andrew1918

DO I GET MY CASH BACK? ENTERED A HEADS UP AND DIDNT PLAY A HAND WOULDNT LOAD PAGE 

ZEON49

Question Why are you continuing to allow people to enter SNG's when you clearly have a serious software problem??

Goody_Ace

Never thought of that. I would expect you get your entry fee only and bounties cancelled.

Sky_SamT

The 11.30, £300 Bounty Hunter has been settled according to remaining chip stacks. 

mills05

EXTREMELY POOR CUSTOMER SERVICE FROM SKY, NO UPDATES AT ALL. HURRY UP AND REFUND ME

Sky_SamT

The 12.45 Speed Bounty Hunter has been settled according to remaining chip stacks.

Sh4

This is a joke and it don't look like I have been refunded yet for the tourney maybe I was out before they realised the problem this is cxxx

Sky_SamT

Please note all tables are now available again and play has re-commenced. 

Apologies once again for the issues. 

Sh4

In Response to Re: TABLES NOT LOADING AGAIN:

The 12.45 Speed Bounty Hunter  has been settled according to remaining chip stacks.
Posted by Sky_SamT

Why wasn't I refunded I was booted before 12.15 and unable to rejoin due to communication error I even called and told it would be refunded I can't pay then not allowed to play

Goody_Ace

Restarting in 2 mins (it says) or at least un-pausing whatever that means