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Button Hunter not loading

CraigSG1CraigSG1
edited February 2015 in Poker Chat
Anyoine else having problems loading? Im playing two other tables with no problem and CC not answering!!
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Comments

  • GaryQQQGaryQQQ
    edited January 2015
    Won't load for me either. Have tried download, browser and mobile app, all multiple times with no joy.
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  • cal98521cal98521
    edited January 2015
    Yes, contunuously asking to reload table due to comms error
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  • CraigSG1CraigSG1
    edited January 2015
    on with CC now but hes not very helpfull so far. keep you updated.
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  • steveyseesteveysee
    edited January 2015
    Where is the support email address? Instead of constantly telling people about the 8pm tourney constantly in popups why dont u tell people whats going on with the tournaments that are screwing up?
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  • CraigSG1CraigSG1
    edited January 2015
    Nothing came of an explanation but I got a refund as a 'good will gesture'. Whatever that means. Its as if it was partly my fault or something.
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  • CraigSG1CraigSG1
    edited January 2015
    Very frustrating. Its clear some can play but not others. I was really looking forward to this. Gutted.
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  • craigcu12craigcu12
    edited January 2015
    this must be what is causing the break to remain frozen..
    still hasn't started
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  • cal98521cal98521
    edited January 2015
    There are a whole bunch of people in  the lobby with their starting stacks untouched 
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  • TVSpiceTVSpice
    edited January 2015
    still waiting for it to load, tournament 35 mins old and some people with three bountys!!!!
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  • cal98521cal98521
    edited January 2015
    Missed9282.50 £5.64 Head Prizes3£4.36
    deepboy6907.50 £3.76 Head Prizes2£3.74
    SPRING294670 £1.88 Head Prizes1£3.12
    EDMUNDO4605 £1.88 Head Prizes1£3.12
    bright2114010  0£2.50
    Farmboy3342.50  0£2.50
    martymck3340  0£2.50
    cleverkev3137.50  0£2.50
    skunk273110  0£2.50
    TONYFISH3000  0£2.50
    MrDingDong2945  0£2.50
    wol007162870 £1.88 Head Prizes1£3.12
    BUDDYRULES2852.50  0£2.50
    jimjazz1532720  0£2.50
    ChipsOTool2702.50  0£2.50
    smoki32572.50  0£2.50
    pmarsh2545  0£2.50
    Phantom1212480  0£2.50
    craigcu122430  0£2.50
    sparky18882390  0£2.50
    darthpia2310  0£2.50
    phillips582100  0£2.50
    SLIMKING262085  0£2.50
    powelly862080  0£2.50
    ajmilton2020  0£2.50
    zoot2000  0£2.50
    steveysee2000  0£2.50
    smiffy882000  0£2.50
    riley022000  0£2.50
    pmallin2000  0 
    piglet792000  0£2.5
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    mijola372000  0£2.50
    marsden012000  0£2.50
    mario19622000  0£2.50
    leond2000  0£2.50
    lawsy19802000  0£2.50
    jmc612000  0£2.5
    heathpeeps2000  0£2.50
    gringoelci2000  0£2.50
    gillian7122000  0£2.50
    foxy19842000  0£2.50
    foghorn672000  0£2.50
    fell69292000  0£2.50
    elite19482000  0£2.50
    deadlydan2000  0£2.5
    char012000  0£2.50
    cal985212000  0£2.50
    brobat2000  0£2.50
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    blue19702000  0£2.50
    bindi2000  0£2.50
    baint1472000  0£2.50
    ZIPPY1462000  0£2.50
    Wacko902000  0£2.50
    The_Ruiner2000  0£2.50
    TVSpice2000  0£2.50
    TONUP1472000  0£2.50
    NEIL252000  0£2.50
    MattBates2000  0£2.50
    KarenJ302000  0£2.50
    JONNYLODDON12000  0£2.50
    JACKDAW2000  0£2.50
    Hitman832000  0£2.5
    GaryQQQ2000  0£2.50
    EvilFish12000  0£2.50
    Enut2000  0£2.50
    CraigSG12000  0£2.50
    CS6392000  0£2.50
    Boomswitch2000  0£2.50
    Blufftowin2000  0£2.50
    potbuster1960  0£2.50
    GELDY1840  0£2.50
    LunarTyke1815  0£2.50
    hodrat1780  0£2.50
    WALLI1011780  0£2.50
    Richiegone1755  0£2.50
    glassman601740  0£2.50
    buzzbrasil1720 £1.88 Head Prizes1£3.12
    rumnblack11702.50  0£2.50
    ritabeater1695  0£2.50
    jaffa921670  0£2.50
    reddevil921530  0£2.50
    STEAMTRAIN1470  0£2.50
    Redfire51457.50 £1.88 Head Prizes1£3.12
    karlluke1398.75  0£2.50
    mick29841390  0£2.50
    ellopsy1172.50  0£2.50
    petebryn1070  0£2.50
    utdmad880  0£2.50
    tournypro688.75  0£2.50
    bobstout23622.50  0£2.50
    INTHEDARK355  0£2.50
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  • JACKDAWJACKDAW
    edited January 2015
    table still not loading , but others are playing?
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  • craigcu12craigcu12
    edited January 2015
    they should cancel the MTT and give out the prizes like it was a timed MTT
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  • TVSpiceTVSpice
    edited January 2015
    Who did you speak to Craig - can you give me a number please?
    In Response to Re: Button Hunter not loading:
    Nothing came of an explanation but I got a refund as a 'good will gesture'. Whatever that means. Its as if it was partly my fault or something.
    Posted by CraigSG1
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  • craigcu12craigcu12
    edited January 2015
    In Response to Re: Button Hunter not loading:
    table still not loading , but others are playing?
    Posted by JACKDAW
    even we not playing now, still waiting for an MTT break.
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  • tournyprotournypro
    edited January 2015
    Button Hunter still not working - tournament is still preparing to enter a 5 minute rest break yet the levels and blinds are still going up
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  • CraigSG1CraigSG1
    edited January 2015
    In Response to Re: Button Hunter not loading:
    Who did you speak to Craig - can you give me a number please? In Response to Re: Button Hunter not loading :
    Posted by TVSpice
    gwg poker tech is only info i have. sorry.
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  • david666david666
    edited January 2015
    button chaser tourney not loading, other tables delaying actions, disaster
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  • tournyprotournypro
    edited January 2015
    Had a chat with support:
     Danielle: Hi, you're through to Danielle.
     Steven Brown: Hi Danielle
     Steven Brown: Button Hunter is still not working - tournament is still preparing to enter a 5 minute rest break yet the levels and blinds are still going up
     Danielle: Hi Steven
     Danielle: this is something we are aware and are currently investigating this
     Steven Brown: ahh okay - will you be restarting the tournament or refunding or dont you know yet?
     Danielle: I am not aware as of yet, but once this has been investigated, we will let the players know
     Steven Brown: just a case of watch the chat box then?
     Danielle: It will be via e-mail
     Steven Brown: okay, thanks for your help
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  • CraigSG1CraigSG1
    edited January 2015
    As I said i'm gutted this tournament didnt run, for whatever reason, but the numbers must be encouraging as it more than doubled its garentee and thats with a MTT that didnt work!

    So I hope it returns. It would have been great to play with some 'big' names!
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  • steveyseesteveysee
    edited January 2015
    Is this how it is at sky, if u need help u have to post on a forum and hope someone sees it?  Just annoying because ive restarted the client, clicked reload table 4 times and then tried to close table and it just keeps opening taking the popup focus away from tables on other sites... id have shut down sky completely if not for being in 3 on there. Kinda joke software.
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  • craigcu12craigcu12
    edited January 2015
    In Response to Re: Button Hunter not loading:
    As I said i'm gutted this tournament didnt run, for whatever reason, but the numbers must be encouraging as it more than doubled its garentee and thats with a MTT that didnt work! So I hope it returns. It would have been great to play with some 'big' names!
    Posted by CraigSG1
    i hope it does too. There is clearly something great about this type of MTT considering it has seen mattbates join!

    no offence but most days i'm thinking the mini is the only MTT he'll join at this price.
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  • TVSpiceTVSpice
    edited January 2015
    I also asked the question about how long one was supposed to stay with it.  I pointed out that they may get it sorted but if it was very late, chances are I would have given up and gone to bed.  They said that in that case, contact them in the morning, they would review the tournament and if i hadn't palyed, they would refund
    In Response to Re: Button Hunter not loading:
    Had a chat with support:  Danielle : Hi, you're through to Danielle.  Steven Brown : Hi Danielle  Steven Brown : Button Hunter is still not working - tournament is still preparing to enter a 5 minute rest break yet the levels and blinds are still going up  Danielle : Hi Steven  Danielle : this is something we are aware and are currently investigating this  Steven Brown : ahh okay - will you be restarting the tournament or refunding or dont you know yet?  Danielle : I am not aware as of yet, but once this has been investigated, we will let the players know  Steven Brown : just a case of watch the chat box then?  Danielle : It will be via e-mail  Steven Brown : okay, thanks for your help
    Posted by tournypro
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  • Sky_DanRSky_DanR
    edited January 2015
    Hi all,

    The tournament has been cancelled now and funds have been distributed based on chips stacks which meant pretty much everyone will have got a straight refund as most had starting stack.

    Apologies for the fault, the poker team will investigate on Monday. Obviously it was something to do with the variant of tournament but they'll find out and hopefully get a working version back in the schedule as it seemed popular (until the issue!).

    Apologies once again

    Dan
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  • tournyprotournypro
    edited January 2015
    Then surely a full refund is in order for all those that were still in the tournament when the program glitch occurred
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  • scouse_redscouse_red
    edited February 2015
    In Response to Re: Button Hunter not loading:
    Then surely a full refund is in order for all those that were still in the tournament when the program glitch occurred
    Posted by tournypro
    T&C's HERE
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