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Tokens for new sign ups

edited February 2015 in Poker Chat
Hi everyone

I signed up today after a friend recommended the site as a good place to learn . If anyone can help i have a couple questions about the free sign up tokens.

1. On the sign up page it says free £20 , but you only get £11 ?
2. I played a £3.30 DYM and my £11 went down to £6.60 , so £3.30 actually cost £4.40 in tokens?
3 I then played a £5.50 DYM and that took my remaining £6.60 tokens to £0.00?

Slightly confused by how this works , and tried live chat but just keeps opening a blank screen.
If anyone can help that would be great

Thanks all

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