Promo page says token and bet will be paid "every Thursday within 48 hours". Technically every Thursday finishes at 2359 hours so Sky has until 2359 Saturday to comply. I am waiting for mine so you are not alone and I suspect there are a few more people with the same question. I was lucky enough to win last week as well and they were paid quite quickly. Just have to play the waiting game. Alpha33.
Promo page says token and bet will be paid "every Thursday within 48 hours". Technically every Thursday finishes at 2359 hours so Sky has until 2359 Saturday to comply. I am waiting for mine so you are not alone and I suspect there are a few more people with the same question. I was lucky enough to win last week as well and they were paid quite quickly. Just have to play the waiting game. Alpha33. Posted by Alpha33
Cheers for clearing that up for me Alpha. Guess I'm just not the patient sort!
In Response to Re: Week 2 completed but still no token or free bet : Cheers for clearing that up for me Alpha. Guess I'm just not the patient sort! Posted by onejohnb
You are welcome. I am pretty much the same as you. Sky always seems to have delaying tactics when it come to money. Bit like the free bet. I won last week but you only get the winnings not the original stake as well.
I'm also still awaiting the rewards, reassuring to know that it's affecting quite a few but still frustrating. However, can't really complain considering it's practically money for nothing.
Not me m8. Waiting just like you. P..ed off having to check account after every game to see if they have arrived. Last week I was lucky enough to win as well but pushing "play again" in low stake games took them. 550p for 90p. Got it back through customer services but had to fight for it. Be aware!
In Response to Re: Week 2 completed but still no token or free bet : Not me m8. Waiting just like you. P..ed off having to check account after every game to see if they have arrived. Last week I was lucky enough to win as well but pushing "play again" in low stake games took them. 550p for 90p. Got it back through customer services but had to fight for it. Be aware! Alpha33 Posted by Alpha33
In Response to Re: Week 2 completed but still no token or free bet : Same thing just happened to me. 3.30 game and full token taken. It just gets worse! Posted by onejohnb
I had similar problem with a 30p DYM. I got onto live chat and had the difference refunded. Give it a go, nothing to lose! Alpha33
In Response to Re: Week 2 completed but still no token or free bet : I had similar problem with a 30p DYM. I got onto live chat and had the difference refunded. Give it a go, nothing to lose! Alpha33 Posted by Alpha33
Thanks again Alpha. Just off live chat and difference refunded. :-)
In Response to Re: Week 2 completed but still no token or free bet : Thanks again Alpha. Just off live chat and difference refunded. :-) Posted by onejohnb
Comments
Alpha33.
they send their apologies
Got it back through customer services but had to fight for it. Be aware!
Alpha33
so it took a 2.20 token but you still owed 3.30 so it took the next token too
soooo screwed up!
Alpha33
Alpha33
no idea would be my answer
1.15 sng or 1.10 mtt I guess. you would lose 40p or so, but then they have overpaid the value of tickets by 50p