Reward freerole - Prizes FAO Sky

Nuggy962

Hi

Looks like a bug in the freerole prizes - 45p min cash and only £45 up top

Trust all that cash will have this added to them?

Cheers

LmfaoAllin

5x £110 m/e seats added too.

Work commitments prevent me playing these so not sure what the crack is but £550 in seats plus some ££'s seams ok.

Dont know if seats are supposed to be on top but this could explain it.

Nuggy962

Yeah every other time has been an add on so looks like an error for this eve

Sure sky will mop it up and sort it out as usual 

Nuggy962

 Lucy S: Hi, you're through to Lucy S.
 Matt Noble: Hi Lucy
 Lucy S: Hi Matt 
 Lucy S: How can I help?
 Matt Noble: the sky poker £1k rewards freerole - prizes seem to be off this evening
 Matt Noble: usual standard is £1k in cash over x amount of places then additional seats at the top 5 added on
 Lucy S: One moment and I will try and load this in the lobby
 Matt Noble: tonight - £550 in seats (£50 rake) and just £450 split over 300 places
 Matt Noble: thanks
 Lucy S: Total Prize Pool 1000.00
Pool taken by Fixed Value Prizes 550.00
Pool paid as Cash 450.00
Pool for % Prizes 450.00 
 Matt Noble: I understand that, but every othher free role has been £1k cash plus seats
 Matt Noble: see yesterdays as one example 
 Matt Noble:  11638035 mtt id
 Lucy S: We can change the prize pool at anytime 
 Matt Noble: Also understand that - but this seems to be an admin error
 Matt Noble: please could this be checked out?
 Lucy S: One moment 
 Lucy S: The freeroll states that it is a minimum of 1000 in prizes which can be split between fixed prizes and prizes paid as cash 
 Lucy S: We have however asked the Poker Team to investigate this
 Matt Noble: Thank you Lucy - will someone come back to me on it?
 Lucy S: Any funds due will be credited tomorrow after a full investigation if the prize is to be 1000 in cash
 Lucy S: spilt 
 Matt Noble: Please couldI have an e-mail either way - cash not really the issue - thank you
 Lucy S: Can I take your username please
 Matt Noble: 
 Lucy S: Can I take your mother's maiden name and the first line of your address please?
 Matt Noble: 
 Matt Noble: 
 Lucy S: Thanks
 Lucy S: I have just heard back from the Poker Team 
 Lucy S: They have said this is an error and they will be amending the cash prizes tomorrow 
 Lucy S: They would not send an e-mail in regards to this
 Matt Noble: Thank you Lucy - that is fine
 Matt Noble: question answered
 Lucy S: Is there anything else I can help you with
 Matt Noble: thats fine - thank you
 Matt Noble: have a nice evening
 Lucy S: And you 
 Lucy S: Goodnight