7.30 PM Rewards Freeroll Registration Issues

scrumdown

just tryed to enter 1000 freeroll by the way i got more then enough points the previous week  it not let me reg message come on the screen. We are unable to determine if u are able to jion this prevate tournment please try again later if the problem persists please contact are support team on 08000725185 so i phoned them up someone ansewed the phone and said hello shore holidays how can i help you

jdsallstar

Heading anywhere nice?

Just had a quick google and it looks like the right number. Try dialling again or go to live chat

unknown_username

It was same for me. Working now though.

I can't register for the UKPC freeroll though. Made enough points yesterday, and today for that matter.

There's only two registered at the mo so I'm guessing there is some technical problem.

scrumdown

its ok now its let me register

Amarie

There must be a problem, i have been able to register for he Rewards freeroll but it wont let me enter the UKPC freeroll

TheSaw

Got similar problem trying to enter the 7pm UKPC freeroll.  It’s saying I’m “not allowed to enter this private tournament”. This usually means I haven’t met the entry requirement of 20 poker points earned in last 24 hours. However, as I’m staring at a sky poker rewards balance (which was reset at midnight last night) of 20 points from 4x £5+50p STGs this afternoon, then it looks like there’s other  technical issues here.

ajmilton

Just been onto CC there is a problem with ukpc freeeroll
 Daniel K: Thanks, give me one moment please Alan and I'll have a look.
 alan milton: ok 
 Daniel K: Sorry to keep you am still checking for you.
 alan milton: ok no probs
 Daniel K: Thanks for waiting Alan, I have just been advised that we are experiencing some problems with the 7pm freerole at the moment.
 Daniel K: If you keep trying it please.
 Daniel K: Hopefully it will let you in shortly.

Tikay10

Hi guys,

Sorry about this, have sent a note upstairs, but it may be too late.

Please contact Customer Care, they may be more helpful.

Tikay10

Well done AJ.

RLT16

also just spoke to Cc they said we should be able to rgister within the next 10 minutes

Amarie

Hi all, i just spoke to customer care, a lovely chappie called Peter S, he checked my points etc and I am now in the game, gl all

Anne

RLT16

its fixed exactly 10 minutes later, Wp louise from CC

Tikay10

Good stuff.

I also got a reply from Upstairs, and they identified and sorted the issue.

NoseyBonk

Great job. Hopefully 'Scrumdown' is now happy (and thread title edited I see).

stuarty117

I have also had a problem

I have just been knocked out sigh

unknown_username

In Response to Re: 7.30 PM Rewards Freeroll Registration Issues:

Great job. Hopefully 'Scrumdown' is now happy (and thread title edited I see).
Posted by NoseyBonk

I think the having a laugh bit was

just tryed to enter 1000 freeroll by the way i got more then enough points the previous week  it not let me reg message come on the screen. We are unable to determine if u are able to jion this prevate tournment please try again later if the problem persists please contact are support team on 08000725185 so i phoned them up someone ansewed the phone and said hello shore holidays how can i help you
Posted by scrumdown

Snuffer

Maybe they can sort the payouts out now

gerardirl

Im glad shore holidays sorted it

Ger

unknown_username

SHORE TRAVEL

We’re very proud of what we do. In fact, we love it, and we’d like to show you why. Let us help you with your next holiday and judge us for yourselves. We’re not like the travel agencies you’ll walk past on the high street, or the faceless booking engines you might stumble upon online. We’re here to guide you, to inspire you, to tailor a trip to your precise needs, and to make sure your time away is perfect. And here’s how it all starts

gerardirl

Are you sure you didnt press re dial, perhaps your wife has arranged a surprise trip abroad for you.

Ger