problem with rewards Freeroll

stuarty117

Its took the extra prizes out of the main prizepool again

1st		£52 + £1 Mil UKPC Final
2nd		£31.20 + £1 Mil UKPC Final
3rd		£20.80
4th		£15.60
5th		£15.60
6th		£15.60
7th		£1

craigcu12

either that or they've cut prize pool.
exited 143 and got £1.04 a position normally £3

Tikay10

Hi,

If that is an error, and it does look like one, it will be sorted in the morning.

Tikay10

Good morning,

I have sent this thread up to the Office for them to have a look at.

Will keep you informed if & when I hear further.

Tikay10

The Office have acknowledged there was a bit of a prob with this last night.

It should have been £1,000 cash, plus 2 x £240 UKPC Final Seats for Sunday. 

In fact, £560 cash was paid, plus the 2 UKPC seats.

So those who cashed were underpaid.

They will be sorting this out, probably later today, but please bear with them, as the amounts are very small & there are a lot of them.

Thanks.   

Tikay10

I am informed by Upstairs that all the cashes have now been corrected, & under payments credited to players accounts.

Apologies for the faux pas

stuarty117

TY tikay for sorting

Jacksn_5

In Response to Re: problem with rewards Freeroll:

I am informed by Upstairs that all the cashes have now been corrected, & under payments credited to players accounts. Apologies for the faux pas
Posted by Tikay10

Hello, I finished about 140ish in mondays freeroll - awarded £1.04 

Should I have won more? Nothing more credited in my account??

stuarty117

U will have got it. You have to search all transactions and u will see the manual adjustment was made today

Jacksn_5

In Response to Re: problem with rewards Freeroll:

U will have got it. You have to search all transactions and u will see the manual adjustment was made today
Posted by stuarty117

Ah yes, thankyou - found it. Beers all round!