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JP have a look into this for us

edited December 2015 in Priority

 Hi JP

 

Tried contacting in cc about his, will you have a look into it for me

They said I don;'t exist lol, 

below is part of our conversation with cc-

 Amar: You are currently not a priority customer 
 Me : do you know why is said in my account that I had 10300 points on Sunday 29th November?
 Me: in total points for the month at the bottom of the page
 Amar: That is how much poker points you earned last month
 Me: but you only need 10000 to get in priority yet I got 10300 and am not in it?
 Amar: That is a decision made by our marketing team , I think it is based on points gained over a certain length of time
 Me : It cant be, you need 10000 points in a month, I got 10300, yet Im not allowed in?


 

Comments

  • edited December 2015
    In Response to JP have a look into this for us:
     Hi JP   Tried contacting in cc about his, will you have a look into it for me They said I don;'t exist lol,  below is part of our conversation with cc-  Amar : You are currently not a priority customer   Me   : do you know why is said in my account that I had 10300 points on Sunday 29th November?  Me : in total points for the month at the bottom of the page  Amar : That is how much poker points you earned last month  Me : but you only need 10000 to get in priority yet I got 10300 and am not in it?  Amar : That is a decision made by our marketing team , I think it is based on points gained over a certain length of time  Me   : It cant be, you need 10000 points in a month, I got 10300, yet Im not allowed in?  
    Posted by gadgerno1
    I'll give you a call in about an hour if that's OK with you?
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