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Connection Issue Virgin Media

id777809id777809
edited February 2016 in Feedback & Suggestions
Anyone else having connection issues?

From my PC and Virgin Media connection I cannot login via the poker app and can't even reach the sky poker web pages including the community page. I noticed I could access them via my mobile phone (three). I've created a WIFI hotspot on the phone and connected via my PC and have no issues. It's almost like Virgin is blocking Sky. This has been going on for a few days

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Comments

  • Antman2015Antman2015
    edited February 2016
    Yep, I had it all this weekend. It last happened when I joined Sky poker last summer. I was assured the issue with Virgin was fixed. I was getting on better on my tablet, but that would just randomly freeze and not let me back on until it was ready 5-10 mins later. Whilst in some tournaments, I blinded out and lost large parts of my stack meaning I was disadvantaged. My PC connected less than 6 times over the whole weekend, normally just got some error about being able to connect to the server. It restricted my chances to play freerolls which were running at the same time. I was in the UKPC final on Sunday, my connection was lost during the game and couldn't get back on. Had to use my phone on 4g and it really threw me off. 

    Best bit is the freeroll they are doing this evening I can't do due to being at work. 

    No details about if the fault was Skys or Virgin's fault either. Feeling pretty ripped off TBH. 
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  • VespaPXVespaPX
    edited February 2016
    In Response to Re: Connection Issue Virgin Media:
    Yep, I had it all this weekend. It last happened when I joined Sky poker last summer. I was assured the issue with Virgin was fixed. I was getting on better on my tablet, but that would just randomly freeze and not let me back on until it was ready 5-10 mins later. Whilst in some tournaments, I blinded out and lost large parts of my stack meaning I was disadvantaged. My PC connected less than 6 times over the whole weekend, normally just got some error about being able to connect to the server. It restricted my chances to play freerolls which were running at the same time. I was in the UKPC final on Sunday, my connection was lost during the game and couldn't get back on. Had to use my phone on 4g and it really threw me off.  Best bit is the freeroll they are doing this evening I can't do due to being at work.  No details about if the fault was Skys or Virgin's fault either. Feeling pretty ripped off TBH. 
    Posted by Antman2015

    Connection ok for this one?

    1Antman2015 - £5.05
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  • Antman2015Antman2015
    edited February 2016
    In Response to Re: Connection Issue Virgin Media:
    In Response to Re: Connection Issue Virgin Media : Connection ok for this one? 1 Antman2015 - £5.05
    Posted by VespaPX
    No it wasn't. During that game, I played on my iPad, and the app froze. I closed it, reloaded and it said something about my connection being slow. I just left it and by the time I finally managed to get back into the game I had lost a big chunk of my stack through blinds. Luckily I clawed it back and won some hands after and managed to come out on top. It's been hit and miss all weekend.  
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