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last nights site down 7.30 deepie
sky rich please can you help me , i have been on to customer services about last night i was in the 7.30 deepstack there was 7 left top 6 get paid, there was 12 in the tourny 5 were out. the guy on the phone said that 7 of us get our buy in back the 5 that were already out got nothing back, so were is the £100 gone that sky took for the 5 that were already out. the sky man cudnt explain it. thanks anjie x
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obviously in this case, where there is no guarantee, then the prize fund should be divided amongst the players, but I bet ya 56p it wont be
no doubt Rich will be on soon to tell you to "please see this thread" and all your problems will be over-lol-gl Anjie
Sky Des has seen the Thread & sent it straight up to Head Office to be sorted.
It's the weekend, & you know, things move a little slower, but he IS aware, & it will get responded to, properly. I only saw the Thread at about 5pm, made him aware immediately, & he sent an e-Mail shortly thereafter.
Please don't think you are being ignored, you are not.
xx
I can't really reply to any of them, it's not my place, & I'd get a slap round the chops if I did, but I particularly spotted Anjie's thread had not had a response, & it looked like they had missed it, hence I personally drew it to The Suits attention as per my Previous Post.
So when Anj said "it looks like I'm being ignored", I felt compelled to reply. And I'll probz be in trouble for doing so, but there you go.
There is also a "Main Thread" dealing with the issue, & everything on there is being seen, too.