The Refunds

Damo_Bhoy

Hi every1.

Just to say that i got told i would be getting refunded by monday. And i still haven't bein refunded. I would like to know if there is any1 who was told they would get a refund today, who actually did get one.
 
Thanks

Mohican

I contacted customer services using the chat feature and was refunded within minutes.

Damo_Bhoy

What today?

Mohican

yesterday evening.

unknown_username

I contacted sky poker live chat, gave them the ID of the games that were affected by the site technical problems, I told them the amount I wished to be refunded and I received a refund almost immediately. They were very helpful.

Sky Poker Live Chat seems to be the easiest way to resolve any issues, however, I found that being very polite to them seems to get things done much more quickly.

You will also need to explain the full circumstances of the issue ie. the site was experiencing technical problems, or you contacted customer services and they told you would receive a refund but you have not received it yet. 

So a fuller explanation should resolve your problem.

Sky_Rich

is this still an issue for you damo bhoy? if you're still having problems just give me a shout

Damo_Bhoy

No everything is fine now Rich,

Thanks anyway