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Anyone else got a problem with verification? Ive been playing for a week no problems ,now theyre looking for my passport number to verify my age, Wasnt a problem for the last week, Worse still, Ive put in my correct passport number and theyre saying its invalid!!!!
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Comments
Well done on last night's win.
Changes in legislation, Money Laundering laws, Source of Funds, Responsible Gaming & Gaming Commission rules all now require very close monitoring & verification of Customer's Accounts, & it all comes under "Compliance".
It is not a Sky Poker thing, it applies to ALL sites licensed to operate in the UK & RoI. It is a GOOD thing that Sky Poker take these matters very seriously.
Players personal accounts & details cannot be discussed here due to DPA legislation, but, in a nutshell, if everything as to your Account is hunky dory you have nothing to worry about.
Feel free to contact Customer Care, but it can't really be discussed in detail here.