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Countries

edited January 2017 in Poker Chat
Which countries are allowed to play on Sky Poker?

I was under the impression it was UK only, but that seems not the case now
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Comments

  • edited January 2017
    UK, Ireland, Finland, Gibraltar, Isle of Man and Channel Islands.
  • edited January 2017
    Yeah I thought that too, but seems that isn't correct.

    My partner is on another poker forum where players from places like Bosnia and Croatia are openly discussing games they have won here and when she queried it, was told it is legal.
  • edited January 2017
    Our Services do not constitute an offer, solicitation or invitation by us for the use of, or subscription to, betting, gaming or other services in any jurisdiction in which such activities are prohibited by law. In particular, residents of the United States must not use any of the Services. We currently only accept customers based in any of the following countries: United Kingdom; Ireland; Finland; Gibraltar; Isle of Man; and the Channel Islands but we may need to amend this list from time to time.
  • edited January 2017

    ^^^^^

    And I would assume, (just my own assumption) that if you infringe the Terms of Service, as described by Donna, then you risk having your account funds confiscated, and account closed, without notice.
  • edited January 2017
    I just spoke to livechat, they say it isn't allowed and the guys in question are lying.

    My partner is convinced they wouldn't lie.

    Who knows eh!
  • edited January 2017
    My money would be on your partners friends telling the truth.

    Online poker is riddled with rules or laws that are damned hard to enforce.

    Sites that claim to be free of HUD's etc when they know they're not policing it properly. Players from the US using VPN's to play on other leading sites, the site that hosts snap poker games without HUD support but HUD's and bots are readily available that originate in Russia etc.

    People using virtual machines to run other prohibited software, or to play on sites they're not permitted on etc.

    Regs know it happens. The sites must know it happens but only rarely do anything about it. Sites like Sky, the other EU facing rec 'friendly' site that claims HUD's are banned should just accept defeat on it and remove the softwares that they can't block from their prohibited software lists.

    This isn't a pop at Sky because it's a very delicate situation for all sites but where there is money at stake, some people will do whatever it takes to get at it and having laws in place that you can't police properly is just silly and doesn't benefit anyone except those that choose to ignore the law.
  • edited January 2017
    In Response to Re: Countries:
    I just spoke to livechat, they say it isn't allowed and the guys in question are lying. My partner is convinced they wouldn't lie. Who knows eh!
    Posted by MrWh1te
    Just to confirm, it is absolutely against the Terms of Service.

    As any seasoned poker player will know, it seems quite easy to circumvent.

    However, the problem arises when they try to withdraw, as they are required to send documentary proof that they are based in a permitted jurisdiction. They won't get paid unless they can do that, & this particular scenario is very easy to enforce.

    I would rather we (you & I) did not go into details on the open forum, but as we both now know, the player in question has now posted on a Forum elsewhere stating that he has been unable to withdraw his Held Funds, as they have been blocked. I would say, from the info he posted elsewhere, he has zero chance of being paid.  
     
  • edited January 2017
    'but as we both now know, the player in question has now posted on a Forum elsewhere stating that he has been unable to withdraw his Held Funds, as they have been blocked.'

    This sort of thing always makes me laugh. Openly bragging about how clever you are to have conned someone and then you find that you have lost your 'winnings'.

    Karma eh, still around in 2017.
  • edited January 2017
    good stuff cheaters never prosper
  • edited January 2017

    To be fair, I don't think the player in question realised it was against the Sky Poker Terms of Service.
     
    He does now though.......
  • edited January 2017
    In Response to Re: Countries:
    Is it too late to nominate The Don for SPPPOTY, a real champion of the people, a genuine Robbing Hood type, so selfless.
    Posted by LmfaoAllin

    Haha. Attack the messanger because you can't attack the message.

    What a guy!

  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : Just to confirm, it is absolutely against the Terms of Service. As any seasoned poker player will know, it seems quite easy to circumvent. However, the problem arises when they try to withdraw, as they are required to send documentary proof that they are based in a permitted jurisdiction. They won't get paid unless they can do that, & this particular scenario is very easy to enforce. I would rather we (you & I) did not go into details on the open forum, but as we both now know, the player in question has now posted on a Forum elsewhere stating that he has been unable to withdraw his Held Funds, as they have been blocked. I would say, from the info he posted elsewhere, he has zero chance of being paid.    
    Posted by Tikay10
    Hi Tikay.....what are the rules while on holiday, Spain , Italy etc ?
  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : This is quite important. Do Sky ultimately keep the confiscated funds after they have been unclaimed for whatever amount of time that is reserved for them to be claimed? Surely, if he has broken the ToS, the funds should be re-distributed to the players in the game he won unfairly? Why should Sky get to keep his ill gotten gains?
    Posted by The--Don
    This is a good point actually but I think different from the usual cheats.

    I am of the understanding that if someone is caught cheating, their funds are redistributed to players involved.  This is certainly what happens on the main sites.

    This case is slightly different because he hasn't actually cheated or by-passed anything.  He was allowed to sign up the account.
    Also, and this is a HUGE cliff, but it seems it has since emerged that he is based in Ireland and IS allowed an account, but he just cant prove it at this time as sky wont accept certain documents that he has. 
    I think it is just a great big grey area that he has fallen foul of.

    In this case, don't the funds stay in the account for 6 years or something?  Then they get removed as 'fees'.  Or distributed to charity?
  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : This is a good point actually but I think different from the usual cheats. I am of the understanding that if someone is caught cheating, their funds are redistributed to players involved.  This is certainly what happens on the main sites. This case is slightly different because he hasn't actually cheated or by-passed anything.  He was allowed to sign up the account. Also, and this is a HUGE cliff, but it seems it has since emerged that he is based in Ireland and IS allowed an account, but he just cant prove it at this time as sky wont accept certain documents that he has.  I think it is just a great big grey area that he has fallen foul of. In this case, don't the funds stay in the account for 6 years or something?  Then they get removed as 'fees'.  Or distributed to charity?
    Posted by MrWh1te
    you say this but in the recent case on a thread in the priority section some players were caught and banned and the only guy refunded (as far as im aware) was the guy that put in the original complaint. whereas the others that had played games with the people in question, including myself, recieved nothing. not massively impressed but sky have treated me well overall and i imagine in the office they dont like me very much with all the hassle i give them so i had just ignored it this time, better to save my complaints for bigger things
  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : Hi Tikay.....what are the rules while on holiday, Spain , Italy etc ?
    Posted by glencoelad
    I remember a couple of years ago a player played abroad during a promo and was excluded for doing so, so I would say don't play and enjoy your holiday!
  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : Hi Tikay.....what are the rules while on holiday, Spain , Italy etc ?
    Posted by glencoelad
    Hi George,

    It would certainly be against the ToS & against the local legislation to deposit or withdraw whilst in Spain or Italy. As to actually playing on Sky Poker whilst there, I don't really know, seems a bit of a grey area.

    I would advise against doing it, personally, as Sky Poker MIGHT see fit to take some form of remedial action.

    His is The Dame/ When is that trip to Ireland that she won?

    Take care mate, & HNY.   
  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : This is a good point actually but I think different from the usual cheats. I am of the understanding that if someone is caught cheating, their funds are redistributed to players involved.  This is certainly what happens on the main sites. This case is slightly different because he hasn't actually cheated or by-passed anything.  He was allowed to sign up the account. Also, and this is a HUGE cliff, but it seems it has since emerged that he is based in Ireland and IS allowed an account, but he just cant prove it at this time as sky wont accept certain documents that he has.  I think it is just a great big grey area that he has fallen foul of. In this case, don't the funds stay in the account for 6 years or something?  Then they get removed as 'fees'.  Or distributed to charity?
    Posted by MrWh1te
    Hi,

    Yes, this one looks to be a bit awkward, but I don't believe any deliberate malpractice went off. I do hope it gets sorted fairly & amicably.

    As to confiscated funds, it is not as simple as it might seem.
     
    Imagine a scenario where a player is discovered to be in breach of the ToS after, say, a week, in which he has sat on 100 different cash tables, or 30 different MTT's. How can The Business fairly equate where that money may or may not belong. It's completely impossible.
     
    Take it a step further - some players would have WON against him. Should they refund their winnings? It's like a byzantine maze or Chinese puzzle trying to sort that.

    Where it is straightforward, refunds ARE made, & have been countless times.
     
    I can say this though - the GC insists that these things are handled properly, & there is a sturdy process in place.
     
    The whole idea that Sky Poker might try to deliberately evade refunds where necessary & applicable is incorrect, it's the last thing they would ever want to do, they are not that kind of Business, they try to treat Clients properly & fairly, always. That's their policy.
     
    It's just much more complex than some appear to realise.
     
    Of course, if anyone has a genuine grievance, they are free to take it up with The Business, & if that fails, the GC. A link to the GC is on every page of the site.
     
  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : you say this but in the recent case on a thread in the priority section some players were caught and banned and the only guy refunded (as far as im aware) was the guy that put in the original complaint. whereas the others that had played games with the people in question, including myself, recieved nothing. not massively impressed but sky have treated me well overall and i imagine in the office they dont like me very much with all the hassle i give them so i had just ignored it this time, better to save my complaints for bigger things
    Posted by RLT16
    Hi Lee,

    We won't be going into detail on this Forum, but I'm sorry to hear this. I'm sure there must be good reason for the way it was handled, &  think you know that.
     
    "don't like you very much"? That I doubt. It's never personal, it's a Business. You are as valued as everyone else, & your custom - & in some matters, discretion - is genuinely appreciated.
  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : Hi, Yes, this one looks to be a bit awkward, but I don't believe any deliberate malpractice went off. I do hope it gets sorted fairly & amicably. As to confiscated funds, it is not as simple as it might seem.   Imagine a scenario where a player is discovered to be in breach of the ToS after, say, a week, in which he has sat on 100 different cash tables, or 30 different MTT's. How can The Business fairly equate where that money may or may not belong. It's completely impossible.   Take it a step further - some players would have WON against him. Should they refund their winnings? It's like a byzantine maze or Chinese puzzle trying to sort that. Where it is straightforward, refunds ARE made, & have been countless times.   I can say this though - the GC insists that these things are handled properly, & there is a sturdy process in place.   The whole idea that Sky Poker might try to deliberately evade refunds where necessary & applicable is incorrect, it's the last thing they would ever want to do, they are not that kind of Business, they try to treat Clients properly & fairly, always. That's their policy.   It's just much more complex than some appear to realise.   Of course, if anyone has a genuine grievance, they are free to take it up with The Business, & if that fails, the GC. A link to the GC is on every page of the site.  
    Posted by Tikay10

    I understand the problem with how difficult a task it is o correctly redistribute funds after someone has been found to misuse the site and have a lot of sympathy with that. However, you haven't answered what happens to confiscated funds that aren't distributed between affected players.

    Do Sky keep the funds after a certain amount of time, or is the money given away to charities and good causes?
  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : I understand the problem with how difficult a task it is o correctly redistribute funds after someone has been found to misuse the site and have a lot of sympathy with that. However, you haven't answered what happens to confiscated funds that aren't distributed between affected players. Do Sky keep the funds after a certain amount of time, or is the money given away to charities and good causes?
    Posted by The--Don
    I have already aswered that, as best as I was & am able, 2 days ago. (2pm, 3rd January).

    I said "I have no idea".

    I do, however, reasonaby assume that they handle it in accordance with GC direrctives.

    Poker is a tiny part of SB&G as a whole, so the issue is much much wider than just poker, by a multiplier of hundreds. And the resource (Staff) needed to deal with it will be considerable.

    If we take the example of the OP's situation, describing a Croatian National now apparently in Ireland, the amount of e-mails, forms & general correspondence going back & forth, & inter-company, would have cost many times in excess of 30 Euros.     
  • edited January 2017
    Crikey the varied threads and queries Tikay answers -  if there was a market on it I bet the odds on Tikay breaking the 40,000 posts barrier in 2017 would be very short!

    Interesting thread and one I imagine has been delicate to answer thoroughly. 
  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : I have already aswered that, as best as I was & am able, 2 days ago. (2pm, 3rd January). I said "I have no idea". I do, however, reasonaby assume that they handle it in accordance with GC direrctives. Poker is a tiny part of SB&G as a whole, so the issue is much much wider than just poker, by a multiplier of hundreds. And the resource (Staff) needed to deal with it will be considerable. If we take the example of the OP's situation, describing a Croatian National now apparently in Ireland, the amount of e-mails, forms & general correspondence going back & forth, & inter-company, would have cost many times in excess of 30 Euros.     
    Posted by Tikay10

    Customers pay rake/lose at sports betting/lose in the casino to pay for the cost of running the site. Hinting that it's fair for Sky to keep confiscated funds due to the admin costs of rooting out cheats shouldn't wash with Sky customers but it probably will because most of them are awestruck by your good self.


  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : Customers pay rake/lose at sports betting/lose in the casino to pay for the cost of running the site. Hinting that it's fair for Sky to keep confiscated funds due to the admin costs of rooting out cheats shouldn't wash with Sky customers but it probably will because most of them are awestruck by your good self.
    Posted by The--Don
    Out of order.
    Rainman.

  • edited January 2017
    Oh dear Don, you on the Class A's again ?
  • edited January 2017
    In Response to Re: Countries:
    Oh dear Don, you on the Class A's again ?
    Posted by mumsie

    What part of my disagreeing about Sky (probably) keeping confiscated player funds to themselves do you take issue with?

    By all means, hate me and think I'm a tool etc but if you can't see how wrong this is (if Sky are indeed keeping confiscated funds for themselves) then you're the one most likely to be on the class A's.
  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : What part of my disagreeing about Sky (probably) keeping confiscated player funds to themselves do you take issue with? By all means, hate me and think I'm a tool etc but if you can't see how wrong this is (if Sky are indeed keeping confiscated funds for themselves) then you're the one most likely to be on the class A's.
    Posted by The--Don
    Ok
  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : Customers pay rake/lose at sports betting/lose in the casino to pay for the cost of running the site. Hinting that it's fair for Sky to keep confiscated funds due to the admin costs of rooting out cheats shouldn't wash with Sky customers but it probably will because most of them are awestruck by your good self.
    Posted by The--Don
    rofl @ "awestruck by me".

    If you don't wish to read my replies, fine, but repeating myself the third time now, I have no idea what happens to confiscated funds.

    I am in my 11th year with Sky Poker & communicate with The Business numerous times daily, but I don't know the answer, so I don't really know how you can claim to know the answer. 
     
    I've also explained at great length the potential difficulties that can & do arise when trying to redistribute confiscated funds, & that they are & have been reimbursed on numerous occasions. So I know they ARE when it is possible. Beyond that, I genuinely don't know, & nor do you.
     
    I also gave you advice on the means to take up such a grievance, either with The Business or the GC.
     
    SB&G have one licence with the GC to cover Poker, Sports Betting, Casino, Vegas & Bingo. The Business was sold for £800 million 2 years ago & must now be worth at least double that. Without a Gaming Licence, the business is dead in the water. So everything it does it does exactly in accordance with GC rules. It would be madness not to. 

    I never "hinted" that confiscated funds are used to defray costs - I simply explained some detail to give proper context to the issue in the grand scheme of things. I did that because it seems to me that you have limited experience & knowledge of how Online Gaming sites work & have never owned one or worked for one. They make good money via rake & margin, that's the Business Model, & that includes treating Clients as fairly & properly as they can. And that is why SB&G is now the biggest site of it's kind in the UK.
     
    I am here to try to act as a bridge between player & The Business, & if players have a genuine & relevant question I give them a prompt & polite reply. Always. 

    The answer I gave (4 times now) was "I don't know". That's a fact.

    If you are not gong to read my replies, I am not going to respond further to you on this matter, as you seem to prefer reading between the lines rather than the actual lines. 



  • edited January 2017
    The word "cheaters " is used many times in this thread, but surely they would be just illegitimate players as colluding is the only form of cheating that i can make out.( Gloss over banned software , that debate being exhausted )
  • edited January 2017
    In Response to Re: Countries:
    In Response to Re: Countries : rofl @ "awestruck by me". If you don't wish to read my replies, fine, but repeating myself the third time now, I have no idea what happens to confiscated funds. I am in my 11th year with Sky Poker & communicate with The Business numerous times daily, but I don't know the answer, so I don't really know how you can claim to know the answer.    I've also explained at great length the potential difficulties that can & do arise when trying to redistribute confiscated funds, & that they are & have been reimbursed on numerous occasions. So I know they ARE when it is possible. Beyond that, I genuinely don't know, & nor do you.   I also gave you advice on the means to take up such a grievance, either with The Business or the GC.   SB&G have one licence with the GC to cover Poker, Sports Betting, Casino, Vegas & Bingo. The Business was sold for £800 million 2 years ago & must now be worth at least double that. Without a Gaming Licence, the business is dead in the water. So everything it does it does exactly in accordance with GC rules. It would be madness not to.  I never "hinted" that confiscated funds are used to defray costs - I simply explained some detail to give proper context to the issue in the grand scheme of things. I did that because it seems to me that you have limited experience & knowledge of how Online Gaming sites work & have never owned one or worked for one. They make good money via rake & margin, that's the Business Model, & that includes treating Clients as fairly & properly as they can. And that is why SB&G is now the biggest site of it's kind in the UK.   I am here to try to act as a bridge between player & The Business, & if players have a genuine & relevant question I give them a prompt & polite reply. Always.  The answer I gave (4 times now) was "I don't know". That's a fact. If you are not gong to read my replies, I am not going to respond further to you on this matter, as you seem to prefer reading between the lines rather than the actual lines. 
    Posted by Tikay10

    Fair do's.

    I thought a site rep that was in contact with the business several times daily would be well enough informed to answer what is a pretty simple question, rather than not know and seemingly not be able to get an answer but I guess I was wrong.

    Thanks for explaining.

  • edited January 2017
    It looks like 2017 will see some significant changes from the regulators.

    Not sure any of it covers the specific issue of players from countires outside those allowed on a site, but it seems more transparency on customers losses/profits, and greater transparency on the issues of 3rd party software and actions to prevent cheating and the actions taken when it is alleged/proven are in the proposals.

    The following is a consultation document which shows what they are planning to change...


    3.10 and 3.11 are probably most relevant to the poker side of things.

    Note that most of the reporting requirements are between the sites and the regulator which is quite right imo, you cannot ever expect specific cases to be discussed in an open forum.

    PS I am sure that SB&G are already all over these proposed changes and will have plans in place to comply, and not just because I am awestruck by the awesomeness that is tikay, (which I am of course, sat here in my sky poker pjs waiting for the plo8 tables to fill)

    ...but because they are a successful large company in a regulated industry and they will have to comply.

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