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Thank you SKY Customer Care
I have had issues tonight in the UKOPS satellites. It took 9 minutes before the 1st satellite table loaded, and because I thought it had been resolved I entered a 2nd satellite which took 20minutes to load, and half my chips !!! i actually still managed to get to HUp in the 2nd one but FTQ.
I spoke to Customer Care about it and they were absolutely fantastic and refunded the buy-ins straight away, as they acknowledged there had been an issue with some people playing tonight, which has all been sorted now i believe. So anyone who has had a problem, go to HELP & SUPPORT - SKY Poker and speak to them, they are great.
Brilliant service on what must have been a very stressful night for them.
Thank you SKY Poker CC
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