silly question time will the refunds be given automaticly or do we have to ask cc Posted by weecheez1
I don't know yet Cheezy, but I don't want to bother them further whilst they are trying to sort the problem, & I imagine it will be tomorrow before they will process any refunds that fall due as the full extent of the problem is not yet known.
Please be assured, as always, that Sky Poker will treat everyone fairly, in accordance with the rules for such situations.
Playing on a tablet so cannot even play another game to kill time (only one tourny at a time it says). Still trying to load table and cannot access lobby...has tourny def been suspended for everyone?
I can't see much point in getting it up and running now, there are some players with a huge advantage. But on the flip side you can argue it's unfair on the players who were able to play if the decision is made to cancel it altogether.
Unless all affected players can have the option of playing AND getting the refund?
In Response to Re: Mini UKOPS 12 : I don't know yet Cheezy, but I don't want to bother them further whilst they are trying to sort the problem, & I imagine it will be tomorrow before they will process any refunds that fall due as the full extend of the problem is not yet known. Please be assured, as always, that Sky Poker will treat everyone fairly, in accordance with the rules for such situations. Posted by Tikay10
In Response to Re: Mini UKOPS 12 : As far as I am aware, only one MTT is affected, the UKOPS 12 Dealer Stealer. Posted by Tikay10
Hey Tikay,
Hope you are well my friend, The 2.20 dealer stealer is playing up and still on a break... check any of the tables you should see it hanging like me on a sunday morning.
All affected players will automatically be refunded tomorrow there is no need to contact cc for your refund. Posted by Sky_SamT
Ty Sam.
I have been instructed by Haysie's solicitor to inform you that I would have had approx 11,937 chips by now so therefore my chipstack should be amended accordingly should we get up and running.
In Response to Re: Mini UKOPS 12 : Ty Sam. I have been instructed by Haysie's solicitor to inform you that I would have had approx 11,937 chips by now so therefore my chipstack should be amended accordingly should we get up and running. Posted by waller02
Sorry Waller, but please tell HAYSIE's solicitor that 193 other players have all claimed they would be chip leader by now.
In Response to Re: Mini UKOPS 12 : Sorry Waller, but please tell HAYSIE's solicitor that 193 other players have all claimed they would be chip leader by now. Posted by Tikay10
It's ok I got it wrong. I thought it was earlier than it was, turns out that I would have been out so I'll settle for the refund.
Comments
Please be assured, as always, that Sky Poker will treat everyone fairly, in accordance with the rules for such situations.
I don't know the answer, and I'm glad I don't have to make that decision, as it's certainly awkward.
I will ask Sam & James to make a Ruling, and someone will let you all know, but it will be tomorrow morning, not tonight.