Multiple Sounds playing all at once (with single table open)

GaryLaud

I started up a single table last night (Sat 27/5) and I noticed pretty quickly within say 30 secs or so that there were multiple sounds going off - I wondered if I had also opened other tables - I hadn't (I was planning to play two tables as per norm for me) so I close everything down and exited chrome which i have always used & previously without issues.

I re-opened again to find same thing happening. Only way to calm things down to turn chip & card sounds off. 

Anyone else got this issue?

Tikay10

Hi Gary,

It's a "Chrome" issue I believe.

Try using Firefox or IE, I understand that solves it.

See this thread, HERE

CraigSG1

So that's where my sounds went! I was getting no alerts at all last night on Safari. Closed all down, changed settings and even restarted computer but still no sounds. 

See what happens today I guess. 

Itsover4u

It happens on download also and the tables crash.... happens once every session I play and lasts for 30 seconds. Is painful if you are on the river in a cash pot you pray it comes back in time lol

GaryLaud

In Response to Re: Multiple Sounds playing all at once (with single table open):

Hi Gary, It's a "Chrome" issue I believe. Try using Firefox or IE, I understand that solves it. See this thread, HERE
Posted by Tikay10

Hi Teeks

I tried switching to IE (I've got v11 installed) but found I had  NO sound!

IrishRose

In Response to Re: Multiple Sounds playing all at once (with single table open):

In Response to Re: Multiple Sounds playing all at once (with single table open) : Hi Teeks I tried switching to IE (I've got v11 installed) but found I had  NO sound!
Posted by GaryLaud

I've had the same issue this week too - and also tried IE.  Very annoying to be honest as I am usually pottering around doing something like dinner, ironing, cleaning fish tank etc while also trying to play poker.  (that's my excuse for some of my "stranger" calls!).  Used to rely on the beep to remind me when my turn but now that it's so out of sync it must means I've hugely reduced the number of tables I have open.

Hopefully it might be sorted out in the future and I'll be back to playing more again.  Not having this issue on any other poker site - just this one.

Red_King

Also got no sound this week

safc71

In Response to Re: Multiple Sounds playing all at once (with single table open):

Also got no sound this week
Posted by Red_King

had the same problem on chrome and no sound on explorer and also had problems with lagging when playing multi tables on chrome . So i finally got round to downloading the sky poker app for my pc and i have had no problems yet. GL ALL

Tikay10

In Response to Re: Multiple Sounds playing all at once (with single table open):

In Response to Re: Multiple Sounds playing all at once (with single table open) : had the same problem on chrome and no sound on explorer and also had problems with lagging when playing multi tables on chrome . So i finally got round to downloading the sky poker app for my pc and i have had no problems yet. GL ALL
Posted by safc71

Well that is one Customer sorted, well done safc.

Tikay10

I'll pass this Upstairs again, & if I hear anything back I'll let you know.

Apologies to those affected.

markycash

I was just going to mess around and see if I could find a workaround for this by disabling hardware acceleration or trying a few other things. So opened up some tables to check the issue was still there but the problem appears to be resolved, on my laptop at least.

Sky__James

Hi all, we have our top tech guys trying to resolve this and it sounds like they have figured out what caused the problem so hopefully will be an easy fix.

Tikay10

In Response to Re: Multiple Sounds playing all at once (with single table open):
[QUOTE]Hi all, we have our top tech guys trying to resolve this and it sounds like they have figured out what caused the problem so hopefully will be an easy fix.
Posted by Sky__James

Smooth.

Kidima

Humm. When I said on the other thread, “All OK on Explorer”, I should have added, “relatively”. So when you said it was going to be an easy fix on Chrome, you had me relieved and almost believing you for a teeny weeny moment...

But no, come this grey and dreary Wednesday morning Chrome is awash with a strange cacophony of tinkles, beeps and dings that again forces me back across the void toward the twisting downward spiral of death that is IE/Edge. It is here that the evil magicians dwell, shutting down tables with scant regard for my £3.00 (+ £0.30), opening the same table multiple times just because they can and flashing my screen on and off with the gay abandon of a wailing banshee on acid.

And then there are the occasional prolonged silences which seems to mock me for the hell of it and where, if you listen closely enough, you think you can sometimes catch the dulcet tones of Tikay and Richard, fading in and out from the crackly distant soundtrack of a long gone, but much loved, TV show; and then even this gentle memory is ripped away with a loud ear-splitting Buzz...   

 

So come on Sky, free me from this IE hell, fix the sound and let me return to the sunlit uplands of my beloved Chrome, where stability is all and where the zebras and wildebeests roam freely across the plains.

MAXALLY

In Response to Re: Multiple Sounds playing all at once (with single table open):

Humm. When I said on the other thread, “All OK on Explorer”, I should have added, “relatively”. So when you said it was going to be an easy fix on Chrome, you had me relieved and almost believing you for a teeny weeny moment... But no, come this grey and dreary Monday morning Chrome is awash with a strange cacophony of tinkles, beeps and dings that again forces me back across the void toward the twisting downward spiral of death that is IE/Edge. It is here that the evil magicians dwell, shutting down tables with scant regard for my £3.00 (+ £0.30), opening the same table multiple times just because they can and flashing my screen on and off with the gay abandon of a wailing banshee on acid. And then there are the occasional prolonged silences which seems to mock me for the hell of it and where, if you listen closely enough, you think you can sometimes catch the dulcet tones of Tikay and Richard, fading in and out from the crackly distant soundtrack of a long gone, but much loved, TV show; and then even this gentle memory is ripped away with a loud ear-splitting Buzz...       So come on Sky, free me from this IE hell, fix the sound and let me return to the sunlit uplands of my beloved Chrome, where stability is all and where the zebras and wildebeests roam freely across the plains.
Posted by Kidima

Post more.

FTR, it was shocking trying to play on here last night with sounds echoing all over the shop. 

aussie09

last night one table flickered uncontrollably.  odd.

... and many times over the past month or so, i have heard phantom sounds as if there is a second table open.



 

markycash

Yeah the problem went away for me yesterday afternoon but returned in time for my evening games.

I actually got quite used to it after a while lol

Sky__James

I've been told the sound problems have now been fixed. If anyone can confirm this that would be great.

MAXALLY

In Response to Re: Multiple Sounds playing all at once (with single table open):

I've been told the sound problems have now been fixed. If anyone can confirm this that would be great.
Posted by Sky__James

Surely you mean....if anyone can confirm this hear, that would be sound?

markycash

In Response to Re: Multiple Sounds playing all at once (with single table open):

I've been told the sound problems have now been fixed. If anyone can confirm this that would be great.
Posted by Sky__James

Seems okay to me James. Tried on both Mozilla and Chrome.

pomfrittes

   I never suffer from these problems as I have sound muted. Easy.

Snuffer

IPad still has no sound, is this a separate issue?

MAXALLY

In Response to Re: Multiple Sounds playing all at once (with single table open):

   I never suffer from these problems as I have sound muted. Easy.
Posted by pomfrittes

.....you mean at your age Bill, you are deaf. Enjoy Vegas mate!

Sky__James

In Response to Re: Multiple Sounds playing all at once (with single table open):

IPad still has no sound, is this a separate issue?
Posted by Snuffer

It's working on Ipad. I have heard it with my own ears.

Snuffer

In Response to Re: Multiple Sounds playing all at once (with single table open):

In Response to Re: Multiple Sounds playing all at once (with single table open) : It's working on Ipad. I have heard it with my own ears.
Posted by Sky__James

just fired up a table, now have sound. Thanks James

Tikay10

In Response to Re: Multiple Sounds playing all at once (with single table open):

In Response to Re: Multiple Sounds playing all at once (with single table open) : just fired up a table, now have sound. Thanks James
Posted by Snuffer

Sound.

GaryLaud

Afternoon all. 

I played last night (Frid 2nd June) and the problem appeared to be resolved. Played on chrome for a good 30 minutes with all sounds working as they should MINUS thankfully all the multitude of background sounds which were there before.

In the games themselves, I Didn't do too great mind you! (Very Spewy)

markycash

I have an old laptop and when these issue arose my sound on my laptop went completely busto, for everything. 

The only way I could get sound was to wear headphones and even then it wasn't too great. I assumed it was my soundcard and just put 'buying a new laptop' on the to-do list.

Randomly the other day the sound all came back, and not just to normal. If I put a song on via Youtube it now sounds like I am at a concert, with the volume only set at a third. It has never been that high quality on this laptop and I have no idea how this happened. If I dare go above half of the volume capacity my headphones start to physically bounce on my ears.

Any truth to my working theory that a Sky Tech person went the extra mile, broke into my house during the night, installed the Rolls Royce of souncards on my laptop and then quietly left... simply to make sure that these issues would be resolved for me?

That truly would be some exceptional customer service!

If it wasn't this then I am completely stumped as to how I now appear to have sound quality on my old laptop and £15 headphones that would rival an extremely expensive set-up.