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loosing money by lost connection

very oftens wen i put money on a table i loose conection and the money last one this evening at 1810 and i am pl aying on sky broadband but is not uppening weth ator clubs wy??????? can you putit writh albi12345 thankyou sorry for my english

Comments

  • edited March 2010
    Hi Tex,

    I'm really sorry to hear about your technical problems.

    please get in touch with the customer care team (by clicking here), explain the problems you experienced (and based on the evidence) if you are due a refund they will happily give you one.

    if you need anything else - just shout.

    all the best,

    Rich
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