If you win entry to a tournament can you cancel registration and get the buy in back?

lazyandluc

As it says on the tin!

35suited

if you cant make the tournament they sometiems transfer it to another day as to getting the money back dont think so, best of contacting customer services

lazyandluc

In Response to Re: If you win entry to a tournament can you cancel registration and get the buy in back?:

if you cant make the tournament they sometiems transfer it to another day as to getting the money back dont think so, best of contacting customer services
Posted by 35suited

Thanks I will be able to play it was just a query.

auldyin

In Response to If you win entry to a tournament can you cancel registration and get the buy in back?:

As it says on the tin!
Posted by lazyandluc

IF 5 PEOPLE PLAY A SATTELITE FOR THE PRIMO THAT BRINGS IN 35 POUNDS I WIN THE SEAT BUT THEN CANNOT PLAY IN THE PRIMO  YESTERDAY I WAS ONLY GIVEN BACK 7 POUNDS BECAUSE I COULD NOT PLAY WHO GOT THE OTHER 28 POUNDS 

emilyegg

In Response to Re: If you win entry to a tournament can you cancel registration and get the buy in back?:

In Response to If you win entry to a tournament can you cancel registration and get the buy in back? : IF 5 PEOPLE PLAY A SATTELITE FOR THE PRIMO THAT BRINGS IN 35 POUNDS I WIN THE SEAT BUT THEN CANNOT PLAY IN THE PRIMO  YESTERDAY I WAS ONLY GIVEN BACK 7 POUNDS BECAUSE I COULD NOT PLAY WHO GOT THE OTHER 28 POUNDS 
Posted by auldyin

All the money goes to Tikay.

Sky_Rich

In Response to Re: If you win entry to a tournament can you cancel registration and get the buy in back?:

if you cant make the tournament they sometiems transfer it to another day as to getting the money back dont think so, best of contacting customer services
Posted by 35suited

exactly this. if you don't think you'll be able to play for whatever reason, just contact customer care and explain your situation. The team will be happy to listen and depending on the circumstances, may transfer your entry to another day.

All the best to you.

dav1964

In Response to Re: If you win entry to a tournament can you cancel registration and get the buy in back?:

In Response to If you win entry to a tournament can you cancel registration and get the buy in back? : IF 5 PEOPLE PLAY A SATTELITE FOR THE PRIMO THAT BRINGS IN 35 POUNDS I WIN THE SEAT BUT THEN CANNOT PLAY IN THE PRIMO  YESTERDAY I WAS ONLY GIVEN BACK 7 POUNDS BECAUSE I COULD NOT PLAY WHO GOT THE OTHER 28 POUNDS 
Posted by auldyin

This to me is dsigusting,they already have five players buy in fee from the sat SO how can they possibly JUSTIFY keeping the other £28? Sorry SKY but i do not see how this can be.

Sky_Rich

In Response to Re: If you win entry to a tournament can you cancel registration and get the buy in back?:

In Response to If you win entry to a tournament can you cancel registration and get the buy in back? : IF 5 PEOPLE PLAY A SATTELITE FOR THE PRIMO THAT BRINGS IN 35 POUNDS I WIN THE SEAT BUT THEN CANNOT PLAY IN THE PRIMO  YESTERDAY I WAS ONLY GIVEN BACK 7 POUNDS BECAUSE I COULD NOT PLAY WHO GOT THE OTHER 28 POUNDS 
Posted by auldyin

Hi Auldyin,

Thanks for your message. the usual procedure for this situation would be to arrange a time and tournament that you would be available for. One of the team will be contacting you shortly to help resolve this and find a date where you are available to play in the Primo. If you still need my help at all (after the call) please don't hesitate to contact me.

kind regards,

Rich