Cooling off period

GeezerJT

I realise that you can set your account to inactive for a 24hr period, but would it be possible to allow shorter times too like 12hrs?

i have a horrible habit of playing when i come in after drinking and loosing big, but i dont want to make my account inactive for 24hrs but 12 would be fine. 

Any chance?

Sky_Rich

Hey,

Thanks for suggestion. I certainly like the logic of your idea. let me pass this thread on to the guys who look after account functionality such as this.

all the best,

Rich

GeezerJT

In Response to Re: Cooling off period:

Hey, Thanks for suggestion. I certainly like the logic of your idea. let me pass this thread on to the guys who look after account functionality such as this. all the best, Rich
Posted by Sky_Rich

Thanks Rich, it would make a big difference for me.

Mostly stopping me losing my roll when drunk. lol

I have started using the cooling off period before i go out, but often i want to play the next day and cant.

TRIP5

In Response to Re: Cooling off period:

In Response to Re: Cooling off period : Thanks Rich, it would make a big difference for me. Mostly stopping me losing my roll when drunk. lol I have started using the cooling off period before i go out, but often i want to play the next day and cant.
Posted by GeezerJT

Would be an excellent idea for me too!!!

x

oynutter

Can we extend the cooling off period to the forum as well, so that I can ban myself from it?

DOHHHHHHH

12 hours is good....but what about even smaller, down to half an hour? 

Gr8 idea

GeezerJT

In Response to Re: Cooling off period:

12 hours is good....but what about even smaller, down to half an hour?  Gr8 idea
Posted by DOHHHHHHH

Yes i had suggested that, a variation of cooling off times would be very good.  I really hope they can implement this.

GeezerJT

Any update on this Rich?

Sky_Rich

Not as yet i'm afraid. you can be certain that when i do have information i will announce it and let you know.

cheers

GeezerJT

In Response to Re: Cooling off period:

Not as yet i'm afraid. you can be certain that when i do have information i will announce it and let you know. cheers
Posted by Sky_Rich

Cheers Rich, but it has been passed on for suggestion though right?

Sky_Rich

it certainly has. i passed it over as soon as you first posted the idea.

GeezerJT

In Response to Re: Cooling off period:

it certainly has. i passed it over as soon as you first posted the idea.
Posted by Sky_Rich

Lovely thanks Rich

GeezerJT

any update rich?

Sky_Rich

Hi Geezer,

I know there have been some recent changes to the account area (this may include certain aspects of self exclusion) I'll chase one of the guys who works on this and see if i can get him to post an update.

All the best,

Rich

igimc

can you tell me how you activate the cooling off thingy.

thx

NoseyBonk

In Response to Re: Cooling off period:

can you tell me how you activate the cooling off thingy. thx
Posted by igimc

On the current setup, go to My Account (top left), then click the 'Gambling Safely' tab and after that 'Stop Betting'. In there you have a couple of options - self exclusion and cooling off period.

igimc

In Response to Re: Cooling off period:

In Response to Re: Cooling off period : On the current setup, go to My Account (top left), then click the 'Gambling Safely' tab and after that 'Stop Betting'. In there you have a couple of options - self exclusion and cooling off period.
Posted by NoseyBonk

thx 

GeezerJT

In Response to Re: Cooling off period:

Hi Geezer, I know there have been some recent changes to the account area (this may include certain aspects of self exclusion) I'll chase one of the guys who works on this and see if i can get him to post an update. All the best, Rich
Posted by Sky_Rich

Any joy Rich?

Sky_Jordan

Hi GeezerJT,

This is a fairly big decision in terms of responsible gasmbling so it has to go through all the relevant avenues (including Alderney Gambling Control.) It may take a bit of time I am afraid but as soon as we have the info we will let you know.

Thanks,
Jordan

GeezerJT

Thankyou Jordan.  But it is being considerd then?

It would certainly stop me from playing when drunk if i could just exclude for 12 hrs.

GeezerJT

Any news?

Sky_Jordan

Hi Geezer,

Sorry about the delay.

I will have an answer for you tomorrow. Whether it is the one you want remains to be seen...

Cheers,
Jordan

Sky_Jordan

Hi Geezer,

I have had a response from the people in charge of our responsible gambling today. They have taken your comments on board, however it is not something that will be implemented in the near future.

They haven't ruled out the possibility of reducing the cooling off period at some point but it won't be any time soon I am afraid.

Sorry about that.

Thanks for the suggestion anyway,
Jordan