rake problem well done customer services

chefboy79

this hand really played on my mind how can 3 of us play pre and ed up with a split pot between 2 of us and still lose money?????
after looking at this hand i called customer services and yes they sorted it out it was wrong but how many other hands has this affected???

EASYFIX	Small blind		£0.15	£0.15	£12.00
CAVEY	Big blind		£0.30	£0.45	£46.60
	Your hole cards	A A
wobblylegs	Call		£0.30	£0.75	£41.61
chefboy79	Raise		£1.50	£2.25	£15.71
EASYFIX	Fold
CAVEY	Call		£1.20	£3.45	£45.40
wobblylegs	Call		£1.20	£4.65	£40.41
Flop
		7 10 4
CAVEY	Check
wobblylegs	Check
chefboy79	Bet		£4.65	£9.30	£11.06
CAVEY	Fold
wobblylegs	Call		£4.65	£13.95	£35.76
Turn
		4
wobblylegs	Check
chefboy79	All-in		£11.06	£25.01	£0.00
wobblylegs	Call		£11.06	£36.07	£24.70
wobblylegs	Show	A A
chefboy79	Show	A A
River
		5
wobblylegs	Win	Two Pairs, Aces and 4s	£17.14		£41.84
chefboy79	Win	Two Pairs, Aces and 4s	£17.13

chefboy79

if u say the max rake sky will take on this level of blind is £1.40 and 3 players all put £1.5 in pre that means the person who droped out pays the rake basicly then its a split pot  so so do i lose money yes only about 20p ish but on every hand played over the day nice profit sky