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Missing Thread
I would have thought that threads in Area 51 wouldn't be pulled, yet one has been. Was it because it criticised the hypocrisy of a Sky employee, I wonder?
Worrying.
Worrying.
Comments
Some threads get too out of hand even for Area 51 and this was one which was going nowhere. Area 51 is not an 'anything goes' place, the forum rules still apply and sometimes we need to take action. We'd have taken similar action even without it being a member of staff.
We're always really open on Sky Poker and don't delete many threads - its not in your or our interest to do so.
We hope that helps.
Thanks
Sky Poker Team
Elsa makes a VERY good point here, sadly I doubt it will be addressed.
The death throes of another thread.
Will never happen. Still waiting for a reason as to why the concise well debated RNG thread was closed beyond "it had run its course"........................
What are on about Doh?
It is inappropriate and unjust that an employee of Sky should see fit to mock their customers having only last week banned a customer for similarly mocking them. This is an inescapable fact.
Furthermore, when confronted with such an inescapable fact, the appropriate course of action is to acknowledge one's shortcomings (after all, we all have them), not delete all evidence of one's mistake because one can.
Love from,
Righteously Indignant of Tunbridge Wells
When you engender a community, you must still do the normal bits of customer service that the rest of us do at work, and more besides.
all blown well out of proportion imo did dave swear? i missed it im only going by what others have said so could be totally wrong
elsadog surely Neildown's is a seperate case altogther and i completely agree with you he did not troll or anything just because of 1 remark when most of his posts obviously for humour and is a great asset to the community, how sky have supsended his GF's account is ridiculous also taken his chat away again nothing to do with the forum. a big +1 to how can he sort out when Customer service cant do anything and he cant communicate on here as he cant pm
I actually have a solution for this .
1. sky Dave man up apologise .
2. later on i will start a thread in gpc ,
to get some feed back from forum peeps ,
on the following :
if sky but an
amnesty
on all the banned players ,bar those obviously that were banned for fraud .
obviously the returnee's would be obliged to keep
their noses clean .
I MAY THREAD THE AMNESTY BIT LATER WHEN I GET CHANCE .
Several points on this, all of which are the decisions of the senior Sky Poker management:
- The Sky Poker account is the official account used to announce decisions made by the business. It is a collective of staff and management figures who decide what is posted and not one user, therefore ‘unveiling’s is neither possible nor warranted.
- Attacks on all members of the Community - customer, moderator or staff - are not allowed as per the Community Guidelines. The banning of Community members is never desirable and it is never decided by one person, but by the whole team. Once bans or suspensions are implemented, they are not debatable.
- All parts of the forum are subject to moderation. Area 51 is not an ‘anything goes’ area and never will be. Continued abuse of the Sky Poker forum will result in a review of the poster, with appropriate action.
- We never discuss individual cases with any person other than the person involved. Nor do we allow other forum members to speculate on these matters simply because they do not have all the facts to hand. Therefore, it can lead to people unwittingly inflaming a situation to which Sky Poker cannot respond to or comment on.
- Ultimately, these are the rules by which the forum will be run, as agreed by the Sky Poker management.
The Sky Poker community is a really key part of what makes Sky Poker great and standout from the competition, we want people to have a good time, make friends and learn from other people on the community.
We are closing this thread as this is our final statement on this particular matter.
Have a good weekend.
Thank you.