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Site problems today (21st October)
Hi Guys,
we are currently experiencing a few technical issues that may effect your site experience. please bear with us and be patient. if anyone has had problems playing on tables/ withdrawing/ depositing etc we will look to give refunds shortly.
please contact customer care if you think you have been affected.
customer care
we are currently experiencing a few technical issues that may effect your site experience. please bear with us and be patient. if anyone has had problems playing on tables/ withdrawing/ depositing etc we will look to give refunds shortly.
please contact customer care if you think you have been affected.
customer care
Comments
I bet the I.T. team are running around like headless chickens at the moment.
I must be one of the lucky ones. Everything seems fine to me.
Shame that the only way at the minute people can speak to someone is via the forums, But now there are plenty of 'site not working' threads.
Just an appeal, can everyone keep the problems to this thread. Otherwise, in an hour you will need to go back 3 pages to get a read about something thats not problem related.
I know it's very frustrating when you cash has gone bye, byes and you cant open a game but a little co-operation from all of us might just get these problems fixed quicker.
everyone - all the problems should be fixed with the site working as it should. now go and enjoy the new toys!
Things seem to be settling down now.
The Site did not "breakdown" this morning, as one Poster suggested, it was a scheduled outage.
They have this morning installed a whole raft of improved features - the first of several major upgrades planned for the next three months - & it's very complex stuff.
It's now mostly finished, & all the bells & whistles are now coming back progressively, with the new Features too.
To improve the Site these Upgrades, & the bit of temporary hassle that goes along with them, have to be done.
I hope that all makes sense.
Does everyone know what all the new features are, & how they work?
If not just ask, & I'll work through them with you, one by one.
check the sticky thread 'SKY POKER CHANGES'
Is this going to help/harm the speed of the site, as this has been an issue for me and others in the past, i.e. is there anything behind the scenes in this upgrade that will help or do the new toys slow it down at all, just curious, keep up the good work.
And Lisa got 2nd in a big BH last Friday - she's deffo the best Presenter Player on the books right now, & is far easier on the eye than Orford, too.
As to Orford, well, it pains me to say it. But he played it technically perfect, from start to finish. Like you, & many, many, others, I Railed him from 3 or 4 Tables out, & he was Billy Low Stack all the time. down to as little as 4 or 5 x BB's several times, he clung & clung, just waited & waited, tikay stylee, for the right spots to push. I don't buy this "you HAVE to shove regardless when down to 10 x BB" nonsense - you MUST wait for the "right spots", it takes great nerve & patience, & Rich did it brilliantly. In fact, technically, I think he played it absolutely perfectly, he did not make one mistake, or miss one "spot".
There, I've been nice to him. That's the last time. Ever.
I may be mistaken though.
No, I was wrong, Compo was the presenter the night James Browning won it.
Little confused as the poker lobby is updise down is this how its working now ie torns that are 1 min away from starting are at the bottom of page?
Each of those Headers can be clicked to change the layout of the Lobby to suit your particular & current need.
I wasn't credited with winnings after cashing in a DYM, approx 1PM.
Customer service on it, but for everyone else, worth a look.
Even when I win, I don't win!
thanks for your patience everyone
just had the same problems as you. also i entered a couple of sit and gos which did not come up and now every time i go in it says no s+ g,s available??
I assume they are about to close the site again for a while and running down the games.
I had the same trouble with my account not being credited with the winnings, but, thanks Sky, all sorted.
Shame, I have to go out in 1/2 hour so too late for me to register for one.
i'm really sorry to hear about your problem. unfortunately we are experiencing a few site problems at the moment and not everything is quite working as it should. these problems will be resolved shortly and everything will be functioning as it should. you can rest assured that all winning/transfers/deposits will appear in your account. this may take a short amount of time but they will eventually be there.
thanks,
Rich