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Conflict of interests?
Wasn't sure where to put this post and not sure it will stay in general poker chat for long either, but...
With the recent problem regarding Virgin Media servers having technical difficulties and being unable to connect to the Sky servers, would this account for a few of the 'glitches' every now and again on Sky Poker if say your ISP was virgin? ie. Virgin would ensure their products/services were ok before any other 3rd party services. Would this also account for some LAG every now and again?
I have asked a few engineering people over the w/end, and not really had a clear cut answer.
I have not got a clue about any of this stuff btw, and I am genuinely interested in the view of others on this subject. It is also a very rare serious post off me and would appreciate the same in return.
Comments
When you're experiencing these glitches are you finding any other problems with your connection?
I'm also on Virgin Media and haven't experienced any problems myself recently.
James
It's of little interest to them what you're doing online as long as it's legal and you're not using way too much bandwidth every month.
They just want you to remain happy with their services so you stay loyal to them.
The connection from your house to get to Sky Poker will go through many servers, it would take alot of effort for them to cause problems intentionally somewhere.
*looks at skip* >when did maxxy get technical...
The only other glitch I experienced since being on Sky poker from March last year was the other night which was a Sky problem and nothing to do with Virgin. I was back online within 5 -7 minutes
i have been having connection problems myself
over the past week or so,
but it is only with sky poker
and not my internet connection.
i am with sky broadband,and 2 b honest,
only had a handfull of disconnections
since being with them for 6 months or more now.
been getting "network error" coming up
so think the problem deffo is with sky poker.
hope this may be of some help.
cheers
devon
I can still do everything on the site fine I just have to keep clicking the pop up to get rid of it.
Besides you shouldn't need to anyway.
I'd personally be ringing Virgin up and see if you can get a clearer picture of what's happening.
Deleted my post as I wasn't 100% sure I was right, I found the link below but I'm still not 100% sure whether this is the right thing or not. Different error message ofc but might still be fixed by opening the ports in the link below.
https://www.skypoker.com/secure/poker/sky_lobby/getting-started/connection-problems
Rather than doing what it says there, I prefer to type "192.168.1.1" in my browser (this allows you to access router settings), look for Port Forwarding and do it that way.
Age isn't always a problem. I can have any PC I want but even mine is 10 years old and runs superbly.
Don't open these ports inbound on your hardware firewall/router, it's unnecessary and you shouldn't open non-required ports inbound as it could potentially pose a security risk.
It's only usually software based firewalls like the Windows firewall or those by other vendors such as Norton where you need to open outbound ports. If they were closed I would expect you would not be able to establish a connection to Sky Poker full stop, i.e. it would be a problem all the time not just intermittently.
As I say to find a connection issue you need to run a trace to the destination, but this will require a bit of knowledge to complete.
You'd need to find the IP Address of the destination your connecting to, you can do this using the following command from a cmd prompt (on windows):
netstat -aon
You have to narrow down the address from the foreign address port numbers listed (80, 443, 1500, 843)
When you've found the address from the list that is spewed out you then need to run a tracert/mtr to check for packet loss along the route, this may help identify where the problem could be.
It's unlikely the problem would be within Sky's network since this would likely affect the majority of users, unless of course it's an intermittent bug in the software.
Sorry that isn't going to be the simplest of tasks for most users.
But to re-iterate DON'T open ports unnecessarily!
James