What a bloody joke...

gooligan

Tonight's mini BH,having bad beat after bad beat,had to rebuy in 3 times and then my luck changes,win a pot of 14000 chips,take a bounty as well and my luck takes a downward spiral and the hand is voided,currently chatting to skydaniel,about as much use as a chocolate teapot on bonfire night,wont give me any answers as to why it happened,got the distinct impression he wanted me to shut up and go away,well skypoker I wont,how ofter does this happen??

Player	Action	Cards	Amount	Pot	Balance
neil4safc	Small blind		300.00	300.00	19810.00
JewPirate	Big blind		600.00	900.00	5817.50
	Your hole cards	K J
gooligan	All-in		5640.00	6540.00	0.00
KillEmAll	Fold
questor11	Fold
everton120	All-in		2630.00	9170.00	0.00
neil4safc	Fold
JewPirate	All-in		5817.50	14987.50	0.00
JewPirate	Unmatched bet		777.50	14210.00	777.50
JewPirate	Show	Q A
gooligan	Show	K J
everton120	Show	A 6
Flop
		4 J 6
Turn
		10
River
		4
	Hand voided

igimc

NEVER SEEN THAT BEFORE.

You should ask daveyzzzzzzzzzzzzzzzzzzzzzzzzzz,he'll know.

AMYBR

Saw this earler and assumed you were nhafft after losing by river after flopping tp n 2nd nut fd.

What is hand voided?  You should def seek clarification.  Very odd.

AMYBR

nhafft?  I typed annoyed.

YOUNG_GUN

I dont understand it either, defo need an answer but probably wont get it till Sunday-Monday... make sure you give it a bump

belsibub

2nd time heard of this also a bounty hunter

SKY POKER VOIDED MY HAND WHY?

WHOAMI196

This has happened on a table i was on a while back, this is a serious issue...just should not happen NO EXCUSES OK SKY, lol at your scenario though UL

belsibub

In Response to Re: What a bloody joke...:

This has happened on a table i was on a while back, this is a serious issue...just should not happen NO EXCUSES OK SKY, lol at your scenario though UL
Posted by WHOAMI196

This one?

what happened here sky...

spornybol

why can`t this happen to me when all-in, in a deepstack and i`m behind ??

gooligan

In Response to Re: What a bloody joke...:

why can`t this happen to me when all-in, in a deepstack and i`m behind ??
Posted by spornybol

Lol @ Spornybol

Well I woke up this morning fully expecting a grovelling apology from Sky in my inbox..........nothing.

Maybe will have to wait until the technical department get into class at school in the morning.

NoseyBonk

You need to call Customer Services (again). You won't get anything by posting on here.

belsibub

In Response to Re: What a bloody joke...:

You need to call Customer Services (again). You won't get anything by posting on here.
Posted by NoseyBonk

Shouldn't a problem be highlighted on the forum so other players know about it?
Once is an isolated case 3 in 3 weeks is the start of a pattern.

igimc

In Response to Re: What a bloody joke...:

In Response to Re: What a bloody joke... : Lol @ Spornybol Well I woke up this morning fully expecting a grovelling apology from Sky in my inbox..........nothing. Maybe will have to wait until the technical department get into class at school in the morning.
Posted by gooligan

or till hell freezes over....

NoseyBonk

In Response to Re: What a bloody joke...:

In Response to Re: What a bloody joke... : Shouldn't a problem be highlighted on the forum so other players know about it? Once is an isolated case 3 in 3 weeks is the start of a pattern.
Posted by belsibub

Sure, just saying that he won't get support from Sky here on the forum, which he seems to be expecting

scouse_red

I'll send an email to the peeps at sky to make them aware of this thread 

gooligan

In Response to Re: What a bloody joke...:

In Response to Re: What a bloody joke... : Sure, just saying that he won't get support from Sky here on the forum, which he seems to be expecting
Posted by NoseyBonk

On the contary,if you read my OP again you will see I was already talking via online chat to customer support,personally I wouldn't give this bloke that job title but there you go.
My gripe is that winning that hand would have put me in the top ten players left in the tourney and would have had the chipstack to bully the players with less chips,taking a few heads,I might have even won the tourney and be £200 - £300 better off today.
With the money sky make from the rakes this shouldn't be happening and needs highlighting.

unknown_username

this has happend to me about 3 years ago but on cash,how do you c+p an old thread

belsibub

In Response to Re: What a bloody joke...:

this has happend to me about 3 years ago but on cash,how do you c+p an old thread
Posted by stokefc

This?

what happend here

gooligan

In Response to Re: What a bloody joke...:

In Response to Re: What a bloody joke... : This? what happend here
Posted by belsibub

So it seems this is not a recent occurance,no wonder customer support won't do anything.
You would have thought the tech guys would have sorted this out from 3 years ago

unknown_username

thanks belsi
after reading thru that thread again i said i was gonna forget it apparently i haven,t

gooligan

Received a pm from Sky_Sam,they are looking into it and I got an apology,more than I did last night so things are looking up.

gooligan

Well I got a call this aft from customer support,very apologetic saying it shouldn't have happened and it was a one off glitch so I mentioned I had put the problem on here and this one off glitch has happened at least 3 times in the last 3 weeks and was happening 3 years ago so they are going to have a look at them as well.
The upshot was they are giving me back my buy in's,the bounty I should have taken and as a goodwill gesture they have entered me into tonights £12000 BH,now that is worth winning