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Hi Please help

skotitoskotito
edited April 2012 in Poker Chat
Hi i opened my acc 3 days before and i send copy of my ID to verify my acc
in 2-3 hours after sent email i was answered that my acc will not be verifyed with no reason about that
i send 3-4 emails wto ask why and what must i do to verify my acc with no answer
2 or 3 day i try to contact live chat but cant
if someone can tell me what to contact support.....
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Comments

  • Ploppy33Ploppy33
    edited April 2012
    In Response to Hi Please help:
    Hi i opened my acc 3 days before and i send copy of my ID to verify my acc in 2-3 hours after sent email i was answered that my acc will not be verifyed with no reason about that i send 3-4 emails wto ask why and what must i do to verify my acc with no answer 2 or 3 day i try to contact live chat but cant if someone can tell me what to contact support.....
    Posted by skotito
    Link for customer care at bottom of page
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  • skotitoskotito
    edited April 2012
    In Response to Re: Hi Please help:
    In Response to Hi Please help : Link for customer care at bottom of page
    Posted by Ploppy33
    i know how but not open the chat window
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  • Ploppy33Ploppy33
    edited April 2012
    In Response to Re: Hi Please help:
    In Response to Re: Hi Please help : i know how but not open the chat window
    Posted by skotito
    must admit to not remembering having to go through any id checks when I joined - was nearly 2 years ago tho.

    I can forward message on your behalf to CC if u like?
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  • skotitoskotito
    edited April 2012
    In Response to Re: Hi Please help:
    In Response to Re: Hi Please help : must admit to not remembering having to go through any id checks when I joined - was nearly 2 years ago tho. I can forward message on your behalf to CC if u like?
    Posted by Ploppy33
    yes thanks
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  • Ploppy33Ploppy33
    edited April 2012

    In Response to Re: Hi Please help:

    In Response to Re: Hi Please help : yes thanks
    Posted by skotito
    Sent to CC:

    Hi

    Passing on a message:

    Please see thread in general chat titled "Hi please help" by Skotito.

    Guy seems to be having problems & getting no response.

    Thanks in advance.

    Hope u get it sorted

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  • skotitoskotito
    edited April 2012
    In Response to Re: Hi Please help:
    In Response to Re: Hi Please help : Sent to CC: Hi Passing on a message: Please see thread in general chat titled "Hi please help" by Skotito. Guy seems to be having problems & getting no response. Thanks in advance. Hope u get it sorted
    Posted by Ploppy33
    THANKS BRO!!!
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  • unknown_usernameunknown_username
    edited April 2012
    In Response to Hi Please help:
    Hi i opened my acc 3 days before and i send copy of my ID to verify my acc in 2-3 hours after sent email i was answered that my acc will not be verifyed with no reason about that i send 3-4 emails wto ask why and what must i do to verify my acc with no answer 2 or 3 day i try to contact live chat but cant if someone can tell me what to contact support.....
    Posted by skotito
    Here is a link to live chat - hopefully it works = LIVE CHAT
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  • MachkaMachka
    edited April 2012
    Try calling Customer Care:

    We have a dedicated Customer Care Team ready to answer any of your questions. We're available from 9am until midnight and can deal with any aspect of account support.
     
    Our Live Chat service is available 24 hours here
     
    Please call 08000 724 777 
     
    Non-UK Contact Numbers
     
    If calling from the Republic of Ireland please call 1800 928 949
     
    If calling from Overseas, please call  +44 (0) 1423 533123
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  • skotitoskotito
    edited April 2012
    thanks to all but still cant contact with suupport
    machka phone call is good but 2E per min
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  • -Dino66--Dino66-
    edited April 2012
    What country are you in?
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  • skotitoskotito
    edited April 2012
    In Response to Re: Hi Please help:
    What country are you in?
    Posted by -Dino66-
    bulgaria
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  • belsibubbelsibub
    edited April 2012
    We accept customers based in any of the following countries:
    United Kingdom
    Ireland
    Bulgaria
    Cyprus
    Finland
    Gibraltar
    Greece
    Sweden
    Due to our products/services being prohibited and/or restricted by local laws we do not currently accept new accounts from any other countries.

    Bulgaria is on the list of approved countries.So it's not that.
    Hope you get it sorted. 
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