You need to be logged in to your Sky Poker account above to post discussions and comments.
You might need to refresh your page afterwards.
customer service speak
Ive just brought a new car traded in the old one so i phone my insurance company today to cancel the old policy get told thanks for calling that will be £55 quid please. turns out in the small print if i cancel before the last 14 days of the policy i have to pay an admin fee the policy runs out in 16 days so i say forget i called ill phone on friday, you cant do that as its against the law to insure a car you dont own. so i polity do my nut and ask for a supervisor, the supervisor phones me 5 minutes later to say i should have to pay the £55 but as a goodwill gesture they will waiver it.
So that get me to the point of this thread customer service speak i will start off with.,,
GOODWILL GESTURE - Weve tried to rip you off and got caught out so we will give you what you were entitled to in the first place.
i would love to hear any other customer service speak theyve tried on you