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THE FORUM

edited September 2012 in Poker Chat

I'm trying to decide weather there is any point in staying as a reg on the forum. why because it seems you now need a prove reader before posting anything. I defend the right for sky to protect their business and their clients from abuse from trolls and the like. but I'm afraid it seems to me its going way beyond that. we are seeing forum regs receiving bans for things that I just cant understand. I always believed the forum was a place were you could let off steam when on tilt as long as you didn't become abusive to others or sky. over the last couple of years I've had posts criticizing  me and praising me without the poster having to think weather they could be banned or not. I have questioned online poker at times without fear. something I would not do now for fear of a ban. I fear I my be seen to have stepped over the line with this post, if I have how sad that in this day and age on a modern game site that we have come to love and enjoy we can no longer speak our minds with respect to others. sorry to have rambled on but it would be nice to hear your views is it just me or is the forum not what it used to be??

«1

Comments

  • edited August 2012
    In Response to THE FORUM:
    I'm trying to decide whether there is any point in staying as a reg on the forum. Why? Because it seems you now need a proof reader before posting anything. I defend the right for sky to protect their business and their clients from abuse from trolls and the like, but I'm afraid it seems to me its going way beyond that. We are seeing forum regs receiving bans for things that I just cant understand. I always believed the forum was a place were you could let off steam when on tilt as long as you didn't become abusive to others or sky. Over the last couple of years I've had posts criticizing  me and praising me without the poster having to think whether they could be banned or not. I have questioned online poker at times without fear, something I would not do now for fear of a ban. I fear I my be seen to have stepped over the line with this post. If I have how sad that in this day and age on a modern game site that we have come to love and enjoy, we can no longer speak our minds with respect to others. Sorry to have rambled on but it would be nice to hear your views is it just me or is the forum not what it used to be??
    Posted by drumahai05
    FYP

    yw :o)

    xx
  • edited August 2012
    lol thanks for the spelling lesson trips. i do try having left school unable to read or write i taught myself over the years but a oh that's life. a least you responded to the post thank youxx
  • edited August 2012
    In Response to Re: THE FORUM:
    In Response to THE FORUM : FYP yw :o) xx
    Posted by TRIP5
    Pedant.

    I like it :)
  • edited August 2012
    In Response to Re: THE FORUM:
    lol thanks for the spelling lesson trips. i do try having left school unable to read or write i taught myself over the years but a oh that's life. a least you responded to the post thank youxx
    Posted by drumahai05
    My hat is firmly off to you sir.  Run well
  • edited August 2012
    In Response to THE FORUM:
    I'm trying to decide weather there is any point in staying as a reg on the forum. why because it seems you now need a prove reader before posting anything. I defend the right for sky to protect their business and their clients from abuse from trolls and the like. but I'm afraid it seems to me its going way beyond that. we are seeing forum regs receiving bans for things that I just cant understand. I always believed the forum was a place were you could let off steam when on tilt as long as you didn't become abusive to others or sky. over the last couple of years I've had posts criticizing  me and praising me without the poster having to think weather they could be banned or not. I have questioned online poker at times without fear. something I would not do now for fear of a ban. I fear I my be seen to have stepped over the line with this post, if I have how sad that in this day and age on a modern game site that we have come to love and enjoy we can no longer speak our minds with respect to others. sorry to have rambled on but it would be nice to hear your views is it just me or is the forum not what it used to be??
    Posted by drumahai05

    Agree with your post Mate!!

    You asked for some views, here are mine!

    I Too, remember a time when you could post freely without major problem, or some Mug jumping down your throat!! We had a great community everyone posted respectfully without any Friend or Team bias, and we had FUN!!


    BUT...Unfortunately, SOME,  not ALL posters, have not adhered to the points I have highlited!!

    The Few have Damaged The Harmony on This Forum..& Others!!

    The Few Now seek to do their Damage on FB & to Ill deserved Targets etc. If you look closely, the same 'circle' is often involved!!  This is where the problems fester


    I dont think you stepped over mark at all Mate!!

    But We All have a joint responsibility to put people rite if They go to far, be they friends or not,  as people have in past suggested to me, once or twice, if i have crossed a line, [ty Elsa]!!

    The Forum Was always a Very friendly place, with good banter & respect shown by All generally!!
    Unfortunately, without naming any names, a few bad Apples have stirred up a hornets nest at times, what they hope to achieve Gawd only knows!

    Luckily for Me, The Good friends, I have met at SPT's & thru Sky have mostly not been caught up in these moments of madness!!

    From What I have seen most of the trouble could have been avoided if more common sense had been shown Early, and disagreements, were sorted swiftly & out of The public view which only stirs ALL Up!!

    I Have had a few friends who have recieved Bans, so I am not taking sides, some have been very HARD done by, others not!!

    Generally, as a betting man, I could easily tell you who would be due for a ban, by their table or forum demeanour, It aint fookin Hard!!

    Many Years ago, after getting fed up with being in Trouble, A&E, Court cases, & problems....I decided to take some responsibilty for my actions & consider the position of others!    

    Funny, since then life got easier, more fun,  and I never had to watch my back [so much]!!


    Things Can turn around, IF WE ALL TRY!!

    I am!!!
  • edited August 2012
    ps. The Spelling or Grammar does not matter mate, It's the sentiment & Heart that Counts!
  • edited August 2012
    In Response to Re: THE FORUM:
    lol thanks for the spelling lesson trips. i do try having left school unable to read or write i taught myself over the years but a oh that's life. a least you responded to the post thank youxx
    Posted by drumahai05
    T'wasn't a spelling lesson Mr Ladderzz Sir..

    I was doing a proof read for you :o))

    and for the BOLDED bit..

    R.E.S.P.E.C.T.

    xx
  • edited August 2012
    In Response to Re: THE FORUM:
    In Response to THE FORUM : FYP yw :o) xx
    Posted by TRIP5

    I spent a while reading the highlighted words hoping it would spell something rude, unfortunately it doesn't. :(
  • edited August 2012
    In Response to Re: THE FORUM:
    In Response to Re: THE FORUM : I spent a while reading the highlighted words hoping it would spell something rude, unfortunately it doesn't. :(
    Posted by beaneh
    Lol that's exactly what I did.
  • edited August 2012
    Or something like...

    In Response to THE FORUM:
    I'm trying to decide weather there is any point in staying as a reg on the forum. why because it seems you now need a prove reader before posting anything. I defend the right for sky to protect their business and their clients from abuse from trolls and the like. but I'm afraid it seems to me its going way beyond that. we are seeing forum regs receiving bans for things that I just cant understand. I always believed the forum was a place were you could let off steam when on tilt as long as you didn't become abusive to others or sky. over the last couple of years I've had posts criticizing  me and praising me without the poster having to think weather they could be banned or not. I have questioned online poker at times without fear. something I would not do now for fear of a ban. I fear I my be seen to have stepped over the line with this post, if I have how sad that in this day and age on a modern game site that we have come to love and enjoy we can no longer speak our minds with respect to others. sorry to have rambled on but it would be nice to hear your views is it just me or is the forum not what it used to be??
    Posted by drumahai05
    Only joking Joe :p lol
  • edited August 2012
    In Response to THE FORUM:
    I'm trying to decide weather there is any point in staying as a reg on the forum. why because it seems you now need a prove reader before posting anything. I defend the right for sky to protect their business and their clients from abuse from trolls and the like. but I'm afraid it seems to me its going way beyond that. we are seeing forum regs receiving bans for things that I just cant understand. I always believed the forum was a place were you could let off steam when on tilt as long as you didn't become abusive to others or sky. over the last couple of years I've had posts criticizing  me and praising me without the poster having to think weather they could be banned or not. I have questioned online poker at times without fear. something I would not do now for fear of a ban. I fear I my be seen to have stepped over the line with this post, if I have how sad that in this day and age on a modern game site that we have come to love and enjoy we can no longer speak our minds with respect to others. sorry to have rambled on but it would be nice to hear your views is it just me or is the forum not what it used to be??
    Posted by drumahai05
    Apols Beanbag and Lamb

    Is this more appropriate? :o)

    *I may or may not have too much time on my hands!!!

    xx
  • edited August 2012

    I endorse everything Joe has said but wish to pick up on an extremely important point that Dave (hitman) touched upon, ie;.... ..."some have been very HARD done by, others not!!"....... it is this inconsistency of the manner that these bans are now being meted out that is concerning me greatly.

    A quality and open forum must be able to debate any gripes or deeds of perceived injustices (call it whatever you like), it is surely something to be welcomed and not brushed under the carpet just as much as recommendations/commendations and compliments are obviously welcomed, if this forum is to survive and not die on it's feet as it seems to being doing.

    Getting the consistency in rightly banning someone is the key but that can only be done by skilled and intelligent people who should be able to differentiate and empathise when someone has a rant when they feel a great injustice has been done, rather to someone else who is just vindictive and a cyber bully.

    Please get that balance right and we can move forward, get it wrong, we all suffer the consequences.
  • edited August 2012
    +1 Billy!!!!!

    Very Well Written!!
  • edited August 2012
    In Response to Re: THE FORUM:
    Or something like... In Response to THE FORUM : Only joking Joe :p lol
    Posted by Lambert180
    even i can read that one lol but true lol.

  • edited August 2012
    I hope this isn't too off topic and is just an idea....

    Could a sky players group be set up where a number of the reg players met (in today's day and age I would suggest virtually) on a monthly (?) basis where key issues were discussed. There seems to be far too much of the forum being cluttered up with points which could easily get sorted by a bit of communication between sky and the players. The group of players could either be voted in or possibly selected by sky....or maybe some of both. Other players then comunicate issues to members of the group and the key issues can then be communicated to sky. Both sides should gain out of this, if the players don't get what they want (and I mean sensible requests) then they are likely to vote with their feet and sky loses out on money. Sky gives players more of what they want/becomes known as a site that listens to its players then it retains players and will grow through the improved reputation it would get.

    If the above happened I think it would help players communicate views in a sensible manner and make them feel like their views are being heard and maybe stop some of the ranting posts where people just feel like they are not being listened to.  

    As I said just an idea...flame away!

    Matt
  • edited August 2012
    In Response to Re: THE FORUM:
    I hope this isn't too off topic and is just an idea.... Could a sky players group be set up where a number of the reg players met (in today's day and age I would suggest virtually) on a monthly (?) basis where key issues were discussed. There seems to be far too much of the forum being cluttered up with points which could easily get sorted by a bit of communication between sky and the players. The group of players could either be voted in or possibly selected by sky....or maybe some of both. Other players then comunicate issues to members of the group and the key issues can then be communicated to sky. Both sides should gain out of this, if the players don't get what they want (and I mean sensible requests) then they are likely to vote with their feet and sky loses out on money. Sky gives players more of what they want/becomes known as a site that listens to its players then it retains players and will grow through the improved reputation it would get. If the above happened I think it would help players communicate views in a sensible manner and make them feel like their views are being heard and maybe stop some of the ranting posts where people just feel like they are not being listened to.   As I said just an idea...flame away! Matt
    Posted by MattBates
    +1
    Brilliant idea.
  • edited August 2012

    agree with u m8 remember years ago right good laugh in the forum

  • edited August 2012
    In Response to Re: THE FORUM:
    I hope this isn't too off topic and is just an idea.... Could a sky players group be set up where a number of the reg players met (in today's day and age I would suggest virtually) on a monthly (?) basis where key issues were discussed. There seems to be far too much of the forum being cluttered up with points which could easily get sorted by a bit of communication between sky and the players. The group of players could either be voted in or possibly selected by sky....or maybe some of both. Other players then comunicate issues to members of the group and the key issues can then be communicated to sky. Both sides should gain out of this, if the players don't get what they want (and I mean sensible requests) then they are likely to vote with their feet and sky loses out on money. Sky gives players more of what they want/becomes known as a site that listens to its players then it retains players and will grow through the improved reputation it would get. If the above happened I think it would help players communicate views in a sensible manner and make them feel like their views are being heard and maybe stop some of the ranting posts where people just feel like they are not being listened to.   As I said just an idea...flame away! Matt
    Posted by MattBates

    Hi Matt

    A very good idea which i am in favour of 100%. However, it won't solve all the apparent problems but at least  will add another layer of 'discussion and recommendation' to be considered by sky. There will be some that will direct their abuse at 'The Commitee' as Colin Crompton used to see(Wheeltappers and Shunters Club) however, i suspect, due to their nature.
    By the way i thoroughly enjoyed the roller but you owned me early doors on my lhs on my debut. That aggression ...phew!  like to discuss poker play sometime but my forum message board won't send though will receive!!
  • edited August 2012
    In Response to Re: THE FORUM:
    I hope this isn't too off topic and is just an idea.... Could a sky players group be set up where a number of the reg players met (in today's day and age I would suggest virtually) on a monthly (?) basis where key issues were discussed. There seems to be far too much of the forum being cluttered up with points which could easily get sorted by a bit of communication between sky and the players. The group of players could either be voted in or possibly selected by sky....or maybe some of both. Other players then comunicate issues to members of the group and the key issues can then be communicated to sky. Both sides should gain out of this, if the players don't get what they want (and I mean sensible requests) then they are likely to vote with their feet and sky loses out on money. Sky gives players more of what they want/becomes known as a site that listens to its players then it retains players and will grow through the improved reputation it would get. If the above happened I think it would help players communicate views in a sensible manner and make them feel like their views are being heard and maybe stop some of the ranting posts where people just feel like they are not being listened to.   As I said just an idea...flame away! Matt
    Posted by MattBates
    It seems a bit of a convoluted way to make things run a bit easier when all it would really need to stop the forums being cluttered up would be a stickied FAQ specifically for poker on the front page and more experienced Customer Care staff who understand the game of poker and have a better understanding of the technical side. Make it  easier to contact Skypoker too, Ive just opened Help and Support and after clicking through about 6 pages I finally found the E-mail address.We need a contact us button specifically for the poker on the first page.
  • edited August 2012
    In Response to Re: THE FORUM:
    I hope this isn't too off topic and is just an idea.... Could a sky players group be set up where a number of the reg players met (in today's day and age I would suggest virtually) on a monthly (?) basis where key issues were discussed. There seems to be far too much of the forum being cluttered up with points which could easily get sorted by a bit of communication between sky and the players. The group of players could either be voted in or possibly selected by sky....or maybe some of both. Other players then comunicate issues to members of the group and the key issues can then be communicated to sky. Both sides should gain out of this, if the players don't get what they want (and I mean sensible requests) then they are likely to vote with their feet and sky loses out on money. Sky gives players more of what they want/becomes known as a site that listens to its players then it retains players and will grow through the improved reputation it would get. If the above happened I think it would help players communicate views in a sensible manner and make them feel like their views are being heard and maybe stop some of the ranting posts where people just feel like they are not being listened to.   As I said just an idea...flame away! Matt
    Posted by MattBates
    This is an interesting idea and something we will discuss.

    Thank you.

    Sky Poker
  • edited August 2012
    Hi everyone

    Thanks for your feedback on this thread, it's something we are happy to have a fair discussion on. There's a few things for us to say:

    - One of the reasons we have a forum is to get feedback. We really do listen
    - If we didn’t want this, we wouldn’t have a community at all
    - The vast majority of threads don't need moderation by us and that's great
    - When we do have to moderate or block people we don't do it with pleasure
    - We do this because we want it to be a nice, friendly and helpful place
    - A healthy debate is often a good thing (often these are the best threads!)
    - That said, we don't want them to overspill and get too heated or personal

    We wrote the community guidelines with all this in mind and hope they are clear and fair (as with other things they are also up for debate and can be tweaked)

    Blocking people from the community is not as common as you might think and we often go a long while without having do take any action at all. When we do block people, we do it for the right reasons, with good intentions and for the improvement of the community overall.

    Unfortunately, it's not possible to discuss individual cases but there are times when people sadly do things which deserve a response. Many times it's other community members who help buy reporting it to us. Other times you might not see the cause of it at all.

    We're repeating ourselves but above all we really want the Sky Poker community to be a place where people enjoy coming, feel comfortable in and want to come back to.

    Community members and moderators really help with this and we sincerely thank you for that - it's genuinely amazing to see when a new customer comes on the community to introduce themselves or to ask for help. You all make them feel really welcome and help them out (everyone is new at some point!).

    It's also great to see that people make forum friends on here and really want to support and learn from each other about the game we all love, poker.

    Thanks again and we hope you have a really good weekend!

    Sky Poker Team
  • edited August 2012

    I thing Matt's idea merits serious consideration. 
    For the Forum to retain it's popular reputation.
    Rather than knee jerk forum bans, could we not have a sin bin?
    Many of us make passionate comments on the forum without considering possible implications, 
    Many a time, innocent, naiave words can be mis-interpreted and taken totally out of context.
    Having a sin bin with contentious threads reviewed by sensible, respected forum members.
    would give misunderstood posters an opportunity to explain themselves before they are exiled forever.
    I miss Spornybol and Evil Pingu's threads and believe had they been given a chance to explain, and time to cool down, they would still be valuable forum contributors. Who did more good than bad for the community.

  • edited August 2012
    In Response to Re: THE FORUM:
    I thing Matt's idea merits serious consideration. For the Forum to retain it's popular reputation. Rather than knee jerk forum bans could we not have a sin bin? Many of us make passionate comments on the forum without considering possible implications,  Many a time, innocent, naiave words can be mis-interpreted and taken totally out of context. Having a sin bin with contentious threads reviewed by sensible, respected forum members. would give misunderstood posters an opportunity to explain themselves before they are exiled forever. I miss Spornybol and Evil Pingu's threads and believe had they been given a chance to explain and time to cool down they would still be valuable forum contributors. Who did more good than bad for the community
    Posted by cleansweep
    Fair comment, thank you cleensweep.

    Again it's difficult to discuss individual cases but we do often allow people to come back and it's not normal that a 'first offence' results in a permanent ban. It depends what it is.

    To be fair, many people do immediately admit it and apologise (not that we ask them to). Others do not.

    But either way we do try to be fair and do things for the right reason.

    Thanks
    Sky Poker
  • edited August 2012
    Excellent posting. The trouble with any growing site is if we look back a few years ago how many people would dare to be that abusive or as out of order at the tables as they have become so never easy for Sky.

    However I would hope that Sky can see from these responses that people now are not coming to the forum and being as honest as the forum bans are hanging over people in the respect it doesent matter how many or few have been baned it has made the comunity feel over policed.

    In the same way look how people react in a country without free speach I say no more.

    The ideas of sin bins and a group of players having some sort of contact with Sky is something I have mentioned in posts before and would very strongly press Sky to take Matts idea or some version of it on board as I am sure this will re-address the way the forum culture is going which Sky you keep telling us you do not want, so if you do want the forum to get back to being totaly honest (of course personal abuse never excaptable racism etc) then I think that will totaly do the trick if players felt they did have a way of bring up issues.

    So if Sky does want a free forum to get true feelings off players then please run with these ideas raised, but of course if this is not the case Sky are free to keep the forum as it is and maybe get a very toned or no true feelings of its players there is nothing wrong with that as long as it not trying to sell a forum that is free speach and genuinely looking for feedback just dont say you are as it adds fuel to the flames.

    ps I know my spelling bad but I havent even learnt to read or write yet so dont correct it as I wont be able to read the corrections lol
  • edited August 2012


    Many moons ago, when I first ventured onto the forum, there was a very very nice man called Sky Rich. He was sort of a community officer of the forums and would try to help all out, whether they were new or regular players. He was probably overworked and underpaid though and left for pastures new.

    There was also a more fun factor within the forum with some good forum comps (posters freeroll for example).

    If someone got out of line, a friendly warning was normally  given and players/posters respected that, and in the main, the situation defused.

    Nowadays, there seems to be more and more bans and IMHO, less help when asked for. The community suggestion thread may aswell not exist and the technical help thread was renamed and therefore has become almost extinct.

    I hope going forward, some of the old feel good factor can return to the forums and maybe a designated forum overseer can be appointed with maybe some assistance from selected Sky players (Tommy D springs to mind).

    Alan


  • edited August 2012
    sin bin for the win 
  • edited August 2012
    In Response to Re: THE FORUM:


    Surely this works both ways! The biggest complaint that I hear from previously banned members is the lack of communication regarding the reason for the ban. No need to mention names, but some of the people banned deserved an explanation also.
    Hi everyone Thanks for your feedback on this thread, it's something we are happy to have a fair discussion on. There's a few things for us to say: - One of the reasons we have a forum is to get feedback. We really do listen - If we didn’t want this, we wouldn’t have a community at all - The vast majority of threads don't need moderation by us and that's great - When we do have to moderate or block people we don't do it with pleasure - We do this because we want it to be a nice, friendly and helpful place - A healthy debate is often a good thing (often these are the best threads!) - That said, we don't want them to overspill and get too heated or personal We wrote the community guidelines with all this in mind and hope they are clear and fair (as with other things they are also up for debate and can be tweaked) Blocking people from the community is not as common as you might think and we often go a long while without having do take any action at all. When we do block people, we do it for the right reasons, with good intentions and for the improvement of the community overall. Unfortunately, it's not possible to discuss individual cases but there are times when people sadly do things which deserve a response. Many times it's other community members who help buy reporting it to us. Other times you might not see the cause of it at all. We're repeating ourselves but above all we really want the Sky Poker community to be a place where people enjoy coming, feel comfortable in and want to come back to. Community members and moderators really help with this and we sincerely thank you for that - it's genuinely amazing to see when a new customer comes on the community to introduce themselves or to ask for help. You all make them feel really welcome and help them out (everyone is new at some point!). It's also great to see that people make forum friends on here and really want to support and learn from each other about the game we all love, poker. Thanks again and we hope you have a really good weekend! Sky Poker Team
    Posted by Sky_Poker
  • edited August 2012
    I know other sites have a warning system next to players lames. Would go from 25%/50%/75% Then 100% was a Ban, Mayb some thing like this. OR is that too many chances to give a member?
  • edited September 2012
    In view of the honesty of the posts on this thread and the genuine aim to enhance the forum/community.
    Would Sky consider as a gestur of faith an amnesty to members currrently forum banned?
    Obviously with the understanding that should their posts cross well defined boundaries there would be no further chances!
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