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OK - Give up! How do you...

edited November 2009 in Poker Chat
... view all your previous games?

I login, go to 'Poker Lobby'

Click on 'My Tables'

In the main screen it shows previous games I've played in. But not all of them.

For instance last night I played in TKO, 7:30 Deepstack and Velocity and want to see the results of them.  Bu they are not shown at all under My Tables.

Am I being completely dumb? Is there a filter of some sort that I am missing?

Got a real feeling someone is gonna make me look stupid here!

Darren

Comments

  • edited November 2009
    When you go to my tables........go to finished games
  • edited November 2009
    Sometimes there is a glitch where not all games are shown.
    Have another look later in the day and they may well be there.
  • edited November 2009
    Definitely a glitch. Will contact Sky poker help!
  • edited November 2009
    That wasn't much use. The conversation was:

    Hi Darren, my name's Grant. How can I help you today?

    Morning Grant...Here's my problem... How do you view the final results of all your previous games?
    I login, go to 'Poker Lobby'
    Click on 'My Tables'
    In the main screen it shows previous games I've played in. But not all of them?
    For instance last night I played in TKO, 7:30 Deepstack and Velocity and want to see the results of them. But they are not shown at all under My Tables.
    Am I being completely dumb? Is there a filter of some sort that I am missing?


    Unfortunately we do not have that functionality on the site. it is not something we offer

    Yes it is. It's on my login?

    It will not show the full details. We do not offer this for all games
    it is only a select few that the website will bring up

    Based upon what criteria?

    This is based on the event, the size, pot sizes as we would not be able to show them all

    Really? Can you just ensure that this information you are giving me is absolutely correct? It doesn;t really make sense.

    Darren we do not show all the games in your My tables history. That is how it has ben set up

    I know that. My question is why and what criteria is used to decide which ones to show?

    It is the size of the game. The large events take preference over smaller ones and the amount of people in it

    That doesn;t make sense. In 'My Tables' at the moment I am seeing about 20 'finished' tournaments. Some of them are £2 entries with 5 entrants. Others are £33 entries with hundreds of entrants. Some of them are this week. Some of them are from weeks ago. There must be a method used to decide which to show. Sorry if I'm sounding awkward. I don;t mean to be. I'm just trying to understand. When the tournaments are running, I can see them all. As soon as it's finished, sometimes I see them, sometimes I don't.

    Hello? Grant? You still shere? Obviously not. I'll go post the question on the forum instead.
  • edited November 2009

    HI BAZBAZBAZ SORRY FOR YOU MATE BUT WELCOME TO CUSTOMER SERVICES.LOL EH MATE?

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