missing funds

REETOOO

hi, i set up a new account a few weeks ago, put in my account details but got the wrong 3 digits. I won 700 deposited the funds but rang up told them about this an they said the funds had been deposited into account ending 0015, i never received the funds. Has this happened to anyone else? Do i need to seek legal advice?

IDONKCALLU

how can u win 700 and not get it  surely u have to be logged into your account to have won 700 so dnt get it myself ?

smarr

i think he is saying he put 3 digits in wrong on his bank details

TommyD

Contact customer care and go from there.  Explain the situation fully.  Customer care do not monitor this forum so it is unlikely anyone will come on here and be able to help you.

Sky_Dave

TommyD has nailed it - definitely one for Customer Care who will look into it for you.