5k bounty hunter sats

sara36dd08

 managed to win a 5k bounty hunter sat

 didnt get entry

 evern though 2 seats are guarented

 phoned cs was told that if i payed to enter would not be refunded the money

 so what to do now

 pretty disgusted at cs one this one

 

 

MAXALLY

I have also put a thread up Mark. I was looking forward to playing this tonight. I didnt think CS would get their heads round the problem.

sara36dd08

 been on phone half an hour

 woman has no clue didnt understand

 waiting to find out why they wont refund if i pay to enter

LnarinOO

i got £12 for winning mine...

i always buy in anyway but enter these for a little spin..

spoke to CS there tryin to sort it as its an error

i always get the full amount after gettin one and already bought in

WHOAMI196

did you not get 88quid tho , 

Kiwini4u

Personally I think its an administrative cock-up with the prize pool being incorrectly calculated.  BUT I do think that Sky should do the honourable thing and pay you the prize as stated as its their mistake.

BUFC

Is someone seriously complaining that they have played a tournament and won more than they should have?! Seriously, WTF!

Kiwini4u

In Response to Re: 5k bounty hunter sats:

Is someone seriously complaining that they have played a tournament and won more than they should have?! Seriously, WTF!
Posted by BUFC

I may be wrong but I think their complaining they didn't get paid what was promised in the lobby

shaun09

He did in one sattilite but he also won a seat in the other, But he dint actually get a seat. So he should be given the seat tbh

Kiwini4u

In Response to Re: 5k bounty hunter sats:

He did in one sattilite but he also won a seat in the other, But he dint actually get a seat. So he should be given the seat tbh
Posted by shaun09

OIC, didn't realise there were two different problems.  I hope Mark & Alan get it sorted.

I've sent a message via the Mods round robin email system so hopefully the Sky team will pick up on these threads in the morning.

Steve

Sky_Joe

Hey everyone,

Really sorry about the confusion here. The satellite was set to spawn into the wrong tournament.

All winners of the all-in satellites will be credited with the correct tournament buy-in fee of £55 (unless this has already been done by customer care last night)

Hopefully this issue will be resolved by mid-morning.

Sorry again for the confusion.

Thanks a lot,

Joe