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Site problems?

GaryQQQGaryQQQ
edited January 2011 in Poker Chat
I'm in a tournament, I can't see my cards and I have no controls, half my table are away.

Also I keep getting an error 'Network error 500 Internal Server Error'.
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Comments

  • Wacko90Wacko90
    edited January 2011
    In Response to Site problems?:
    I'm in a tournament, I can't see my cards and I have no controls, half my table are away. Also I keep getting an error 'Network error 500 Internal Server Error'.
    Posted by GaryQQQ
    Im getting this too! Rather annoying, not sure what the problem is but its all running so slow....
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  • spornybolspornybol
    edited January 2011
    me too and i`m not even playing a game
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  • DTWBANDITDTWBANDIT
    edited January 2011


       me too had to shut down & reload
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  • GaryQQQGaryQQQ
    edited January 2011
    Got it working by exiting and going back, everybody at my table has been having problems.
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  • spornybolspornybol
    edited January 2011
    bet we never find out why though ??
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  • unknown_usernameunknown_username
    edited January 2011
    Hey guys

    I dont think there is anyone checking the forum for these sorts of issues, can you please Contact Customer Care who should be able to pass it on.

    Thank you

    Sky Mod
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  • MR-CHIPS-DMR-CHIPS-D
    edited January 2011
    In Response to Re: Site problems?:
    me too and i`m not even playing a game
    Posted by spornybol
    + 1 
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  • debdobs_67debdobs_67
    edited January 2011
    Yep same probs
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  • steveskin1steveskin1
    edited January 2011
    Put another quid in the meter or something Sky.


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  • oynutteroynutter
    edited January 2011
    before someone else chimes in, I can play ten tables with no problems at all and everyone else on the site has a rubbish computer
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  • spornybolspornybol
    edited January 2011
    just spoke to customer care, someone is looking into it. but you nees to contact them to give them info

    1 what time it happen
    2 what game you where playing
    there`l also ask for additional questions 

    i`v told them it`s happened twice to me and i was not even playing gl all
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  • MAXALLYMAXALLY
    edited January 2011


    Guys....everthing will be ok when the D/C gets here....

    I just hope them cash tables are ok :)
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  • GaryQQQGaryQQQ
    edited January 2011
    Click to enlarge;


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  • DTWBANDITDTWBANDIT
    edited January 2011

       Tables seem to work ok on Browser but not ok on Download keep getting error 500 so have shut down download
      
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  • debdobs_67debdobs_67
    edited January 2011
    In Response to Re: Site problems?:
       Tables seem to work ok on Browser but not ok on Download keep getting error 500 so have shut down download   
    Posted by DTWBANDIT
    i WAS already playing on the browser but still got the said problems
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  • spornybolspornybol
    edited January 2011
    In Response to Re: Site problems?:
       Tables seem to work ok on Browser but not ok on Download keep getting error 500 so have shut down download   
    Posted by DTWBANDIT
    i had them on both 1st time browser so logged out switch to download and happened again , did tell c/care
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  • oynutteroynutter
    edited January 2011
    05 PM Initial Question/Comment: chat
    3:26:10 PM
    3:26:10 PM Thanks for contacting Sky Poker Chat. An advisor will be with you shortly.........
    3:26:10 PM Looking for the Super 6 Freeroll password? Please visit our Help & Support section (http://help.skybet.com) or to ensure you get the password every week, 'Follow' the Sky Poker and Super 6 Facebook and Twitter pages.
    3:26:25 PM Sorry to keep you waiting. We'll answer your query as soon as we can.
    3:26:50 PM Sky Mawaddah has joined this session!
    3:26:50 PM Connected with Sky Mawaddah
    3:26:50 PM Hi, you're chatting to Sky Mawaddah, just bear with me a moment.
    3:28:21 PM is there site issues?--had trouble with download error 500
    3:29:30 PM Which web browser are you using
    3:29:42 PM firefox
    3:31:55 PM Please clear your cache , then reboot .
    3:32:35 PM cache is empty-- reboot what?
    3:33:21 PM Reboot computer
    3:33:28 PM why?
    3:33:45 PM nothing is wrong with it
    3:34:36 PM Are you trying to download the poker or Play Poker Ricky ?
    3:36:14 PM I had trouble logging in --then I went to web site and saw others were having trouble on the tables-- so I dont want to play till its sorted
    3:37:35 PM There is nothing wrong with the web site as all other players are able to play .
    3:37:40 PM To try and resolve this issue, you may need to download the latest version of Flash Player.

    Please click on this link:
     

    Please click on the link, download and install the software then restart your PC.
    3:39:10 PM several people on the forum are reporting issues on the tables-
    3:39:46 PM Then I suggest they contact customer care with their issues .
    3:40:22 PM so are you saying there are no issues?
    3:40:26 PM With their specific issues and it will be dealt with accordingly
    3:40:45 PM Yes I have advised that above
    3:41:05 PM advised what?
    3:41:16 PM Please try and do as advised above
    3:41:40 PM To try and resolve this issue, you may need to download the latest version of Flash Player. Please click on this link: Please click on the link, download and install the software then restart your PC.
    3:42:11 PM I've got it already
    3:42:31 PM Which version have you got please ?
    3:42:43 PM latest
    3:43:01 PM Which is ?
    3:43:21 PM what does error 500 internal server error mean?
    3:44:01 PM We are not technical Team . Confirm the version you have Birdy ?
    3:49:15 PM perhaps the forum members are telling fibs and nothing is wrong with the site eh?
    3:56:36 PM You have still not confirmed the " Latest version " which you have ?
    3:56:41 PM Is there anything else I can help you with?
    3:57:23 PM I was playing a few hours ago with no trouble
    3:57:50 PM how can it be my flash player version?
    3:59:37 PM have you had other reports of problems on the tables?
    4:01:56 PM I have had just you . please confirm Flash in order for further assistance
    4:02:56 PM flash 10.1 102.64
    4:05:21 PM That is not the latest
    4:05:26 PM To try and resolve this issue, you may need to download the latest version of Flash Player.

    Please click on this link:
     

    Please click on the link, download and install the software then restart your PC.
    4:06:13 PM it is the latest--its the same as on the link
    4:06:26 PM Thanks for chatting. If you need to contact us again just click on the link at the bottom of the page.
    4:06:31 PM Sky Mawaddah has left this session!
    4:06:31 PM The session has ended!
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  • oynutteroynutter
    edited January 2011
    how flopwit useful is that then?-- answers on a postcard to--- fik person that don't know nuffink about his flash player version--- somewhere in cyberspace
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  • iBLUFFiBLUFF
    edited January 2011
    In Response to Re: Site problems?:
    how flopwit useful is that then?-- answers on a postcard to--- fik person that don't know nuffink about his flash player version--- somewhere in cyberspace
    Posted by oynutter
    did they seriously just end the session why u were talking to them?
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