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Threads do get closed rather more than I would personally like to see.
If I were King for a Day (copyright Radiohead) I would change that, I just think it is good to talk, but I don't expect to be King any time soon.
The issue, though, is one of time, & endlessly debating the same things, when, as has been pointed out hundreds of times, the correct route for Customer complaints & the like is Customer Care.
Nobody in the Business has the remit to deal with Customer Queries on the Community. Why? Because they have a Customer Care Department, & that is their job.
It is a tricky line to negotiate without upsetting anyone, it really is. Which sort of begs the question.......have you ever wondered why other Online Poker Sites do not have in-house Communities or Forums? There IS a good reason!
More follows.....
Passwords.
If players have a Private Password & pass it on to others, it is.....regrettable.
What that does is destroy value for everyone in the Freeroll. It does not cost the Business a penny, but it causes bad blood, as we saw last night.
If, say, there is a £20 Freeroll limited to 20 players, that equates to £1 per player.
If Fred, who is entitled to play it, tells his mate the Password, then his mate tells his two mates, & so on, soon there are 40 in the Freeroll, & the value per head is now ten bob. So Fred has lost ten bob, which is just daft when you think about it, & affects EVERYONE in that Freeroll, so it is, arguably, a little selfish, & is hardly likely to make yourself popular. The Business is looking at ways to stop this happening in future.
Is there some form of censure or penalty for doing this? Not really, not at present, the legalities are far-reaching, so that is more Management & Legal resource tied up finding a way to prevent it, & penalise those who abuse the sysyem. I imagine a solution will be found, though.
I hope that has answered most of the questions that arose, & that it does not cause offence to anyone. It was not intended to. But you did ask, & so I answered.
My old Nan used to say be careful what you wish for.
Well that is one answer, yes, but would it not be better if people did not abuse the system in the first place? The problem disappears then.
I'm not actually sure that, legally, the Business CAN withhold such monies at present, you know how it is these days with sense of entitlement in a lititagious society.
yes that would be the answer, but u will always get some that abuse the system, even if its a few it causes resentment among others, and things blow up over something that is so silly in relevence to life, but saying that its the princable of the matter,imo just greed on behalf of some players to abuse this system.
Hard to believe folks get so het up about these things when there are far more important things in life to worry about, such as the difference between......
....and
And then what happens?
THE most bizarre thing. People complain that half the seats on their Table are "AWAY".
Don't ask me to explain that, because I simply cant.
If 40 players are eligible, & only 10 enter, then I'd be chuffed to bits. The £1 per head Freeroll example I used earlier is now a £4 per head Freeroll. What's not to like?
As I get older, I understand stuff less & less.
As for a solution the freeroll issue - TOKENS that appear in the players account and must be activated, or even just a simple link in the e-mail that needs to be authorised to trigger entry to the tournament, SIMPLES!
and yes.... I know this is probably a lot more problematic to implement than I just made it sound
easiest solution there is to all of this
The easiest solution is for people to respect the rules & acept they do not have the RIGHT to play in certain Freerolls. That is where the problem begins. Yes, the Business has responsibilities, but so do the players. Two way street, this.
EDIT - That's just me living in my little dream world I suppose!
It is clear from conversations away from this forum that some players had obtained the password who had not been invited and therefore should not have been playing, hence the discussion being raised and the detailed responses that Tikay has posted.
Look lads and lady peeps --- Listen to Tikay ---- read the lines before you read between the lines---- some of these freerolls are used to attract people that we really, really, really want to see playing poker against us in the future!
What has it actually got to do with you? Nothing whatsoever!
INVITE ONLY FREEROLL. Why would anyone really bother looking twice at this if they weren't invited, let alone start a forum thread about it, for God's sake.
"I only wanted an answer from Sky, noone else" - funny, I thought I'd just read three pages of a thread created by yourself where you HAD to tell people how you've been treated. Just LOL
1. it would bore you half to death, and
2. you still wouldn't be sure which segment you slotted into and whether you'd get an invite
my question was not to gain acsees to a freeroll by get a password i wasn't entitled to, my question was to see if i missed some promotion that i had to register for. that's all i was asking, i know that sky do promos and i was wondering if i missed it.
Good luck everyone
Glen