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So why the complete lockout on Sunday.
I reckon I must have missed easily like £3k+ worth of tournies on here since this started.
Port-forwarding is something different - configured on the front-line router to allow inbound traffic to a specific port to be redirected to a host within the network. Not something that's needed for any Sky Poker services, or at all in most domestic setups.
Is your problem that at times you cannot do either of these
1) Use the download client (it fails to connect to Sky Poker)
2) Use a web browser to access any Sky B&G sites (Poker, Bet, Vegas etc)
Nosey, the issue is at about 7:30pm each night Sky just stops allowing EE customers to login (or kicks you off if you're already logged in), you can't open the client at all or access any part of the website at all (Poker, Bet, Vegas, the forum, nothing), then at around 10pm it lets you have access to all the above as normal.
Same times every night.
The suspicion is that EE are blocking P2P style sites like utorrent (presumably because it's bandwidth intensive) and someone ran some sort of diagnostic (I'm not techy at all) and said that during peak times Sky seem to switch to a P2P protocol, which is probably why it's flagging up with EE and getting blocked.
But it does (on the face of it) look like EE are blocking the Sky IPs for 'some reason'.
Do the EE accounts have a management 'portal' where you can enable/disable parental guidance type stuff? Wondering if there's a rule that kicks in blocking 'gambling' sites at those times? Just throwing something out there - It's probably already been discussed and excluded if it was something so obvious!
I'm grinding MTTs these days so Sky is just one of many sites I play on, and I'm able to play on Stars, 888, Party Poker and iPoker all during the times Sky won't work, so it's definitely not a block across all gambling sites.
After people saying it seemed to be fine this week I gave it a spin on Friday and played all night without any issues. I'd took the night off last night but came today thinking I'd be fine, could play Roller etc.... nope, back to how it used to be.
Thank you for your email.
As per the records on the system it has been escalated to CFT referral
team on 05/02/15,just been notified that they are still working on the
fault and it might take another 5 days to get a response from the
relevant team.
I haven't been on really this week, so dont know whether they have fixed it, all I have done is click on the client to see if it would open, and so far it as been doing so.
Apart from that it's been ok.
When you guys can't get onto any of the SB&G sites - is DNS name resolution working? I assume you're using EE name servers? Try using Google's instead (8.8.8.8 and 8.8.4.4 primary/secondary). In the properties of your network connection / TCPIP settings. Enter those manually in the DNS settings instead of just accepting the settings given to you via DHCP from your router. Command Prompt | ipconfig /all will show you what DNS server settings are currently in use.
Incase EE are blocking SB&G via DNS.
Probably not but worth a shot if you're still having problems. I prefer using Google's because ISPs can do some blocking via their own DNS.
In Response to Re: People having trouble connecting to Sky Poker/Sky Bet:
Oh yeh they was right back again today.......wonder what day it is?!
Probably easier to just change ISP if no solution is found soon. Can you get out of EE easily?
I usually use (relatively) small ISPs. I was using 'BE' who were superb, but they were aquired by Sky last year. Must admit I was concerned my 100% reliable connection would become less reliable after a large ISP took over, but to be fair it's continued to be superb since Sky took over. Sky even implemented some of the 'BE' features such as allowing you to control your own line profile, which is handy (or was, it's N/A on fibre). I've just switched to Sky Fibre Unlimited - as it happens gone live today! - so hopefully things continue to be good.
Zen Internet are very good too.
Since 2009 I've never had a problem playing on Sky Poker (except when it's down for maint haha) via various ISPs including Nildram, BE and Sky. So GL getting sorted.