LAG AND SITTING OUT PLZ FIX

REDARROW61 · January 2016

Last 2 days whilst playing spin up tables , some are lagging and auto sitting people out . I have asked at the table if it was the same for them and they all said yes . Fis needed plz .

unknown_username · January 2016

Yes, its kicked it big time, all tables lagging and forum hardly accessible

GaryQQQ · January 2016

I just had a nightmare at a £5.75 BH final table. Severe lag, timing out, missing hands. At least one other player was being affected during 4-handed play. I got second place in the end, so I suppose I can't be too miffed, but I'd much rather have been able to play normally.

Tikay10 · January 2016

Confirmed, same here.

It was worst between 6 and 6.30 pm, lots of players AWAY, and severe lag.

It has cleared for me now though, and playing normally.

Tikay10 · January 2016

Please report to CC if it continues, as I cannot do anything to assist this evening.

Thanks.

Tikay10 · January 2016

As of now (6.55pm) I am on 3 tables, and there are no AWAY players, and it seems to be ok now (for me).

Hope it's the same for you.

unknown_username · January 2016

https://youtu.be/kZrJLV7-KJc

this also happeneds most nights

Darkangel7 · January 2016

In Response to Re: LAG AND SITTING OUT PLZ FIX:

As of now (6.55pm) I am on 3 tables, and there are no AWAY players, and it seems to be ok now (for me). Hope it's the same for you.
Posted by Tikay10

Omg the lag is rediculous. What's happening?

vinny67 · January 2016

7.05pm happening on both my tables

Tikay10 · January 2016

I can only repeat what I said above, if you are still encountering problems, please contact CC.

Sorry I can't be more helpful.

waller02 · January 2016

Unplayable

shakinaces · January 2016

Can someone at Sky turn their server off and on again please?

unknown_username · January 2016

https://youtu.be/1uzTS0_b9v0

and again at 7:11

Tikay10 · January 2016

Guys, I managed to get hold of a Suit, the problem is site-wide, right across all of SB&G.

They have got Engineers on the case as highest priority righty now, but I can't tell you any more than that.

Darkangel7 · January 2016

Thanks Tikay, they are aware of the problem and for non urgent stuff they can be emailed. I just tried to play the UKPC freeroll. I didn't stand a chance. Some lucky devils didn't seem to be affected as badly as some of us were so didn't stand a chance of getting anywhere. Hope it's rectified soon.

Tikay10 · January 2016

Guys,

I understand the problem is site-wide, right across SB&G, all sites are having the same issue.

Engineers are working on it as highest priority, but I don't know any more than that.

unknown_username · January 2016

and again https://youtu.be/1uzTS0_b9v0

and again and again.

https://youtu.be/e7bLKAdro5I

4 times in the last half hour

Sky CC respose We are experiencing technical issues - We are aiming to resolve these ASAP. Unfortunately we are not offering compensation for this.

rawhand · January 2016

WEB Version running OK

Tikay10 · January 2016

In Response to Re: LAG AND SITTING OUT PLZ FIX:

WEB Version running OK
Posted by rawhand

That's useful to know, thanks Rawhand.

Tikay10 · January 2016

I can't advise others what to do, as it is affecting everyone differently, but I've quit my session, as it was so laggy.

I've been told again that it's site-wide, so quite a headache, but all Engineers are on the case as highest priority, obviously.

If I hear any more, I'll let you know, assuming I can access the Forum, even that is flaky.

churchy18 · January 2016

Keeps taking a bit too open tables then getting sat out or when betting timer keeps going but no action then sat out bit of a pain.

gerardirl · January 2016

Yep sorry just I just saw this thread now, I switched to web version and its fine...apart from no players being around lol.

Ger

stuarty117 · January 2016

In Response to Re: LAG AND SITTING OUT PLZ FIX:

Yep sorry just I just saw this thread now, I switched to web version and its fine...apart from no players being around lol. Ger
Posted by gerardirl

Thats the only way u can win

thefa1lacy · January 2016

So are Sky putting on another freeroll to make up for the hundreds of players who could not reg tonight's rewards?? Rewards is meant to be our form of rakeback. I've done my part by getting the 50 points, but I was not allowed to reg the game cos of the site wide problems. Iphone app wouldn't work either..

gerardirl · January 2016

No I still lost!

Joking

Tikay10 · January 2016

In Response to Re: LAG AND SITTING OUT PLZ FIX:

So are Sky putting on another freeroll to make up for the hundreds of players who could not reg tonight's rewards?? Rewards is meant to be our form of rakeback. I've done my part by getting the 50 points, but I was not allowed to reg the game cos of the site wide problems. Iphone app wouldn't work either..
Posted by thefa1lacy

No idea, sorry, the priority right now is to resolve the issue.

Tikay10 · January 2016

I am told the problem was eventually resolved at approx 8.20pm, though I've not tried it myself yet, am watching Netball on telly now.

TTayseer · January 2016

Still lagging a bit for me. Not as bad as earlier but missing some chances to bet and then next hand appears and I am sat out.

In Response to Re: LAG AND SITTING OUT PLZ FIX:

I am told the problem was eventually resolved at approx 8.20pm, though I've not tried it myself yet, am watching Netball on telly now.
Posted by Tikay10

HENDRIK62 · January 2016

these things are so completely random, I have had no issues, mainly 4 or 4 tables

jdsallstar · January 2016

Hoodies all round as compensation?!

Sorry couldnt resist.

stuarty117 · January 2016

In Response to Re: LAG AND SITTING OUT PLZ FIX:

Hoodies all round as compensation?! Sorry couldnt resist.
Posted by jdsallstar

Make sure you have the correct address

LAG AND SITTING OUT PLZ FIX

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