tables loading

karlluke

Hi anyone else having problems with tables loading. Also being timed out.

Sky__James

Hi, we are aware of the problem and have our top men on the case. Apologies

benc

Pretty tilting that i bought this issue up twice in support on two different connections, which everything else(spotify fb skype etc) was running fine on and was told it was an issue at my end and the site hadn't been experiencing any problems.

46229

I agree I was playing different just in case I lost my connection again it put me on tilt

susan_b

why are bounty sats keep canceling b4 start times

unknown_username

Maybe here is wherE I should post

there are no DYMS.

Grae

No sng. Hope this gets sorted soon. 

Tikay10

There was a problem earlier this afternoon.

As a result, New MTTs & SNG's were temporarily cancelled whilst it was being sorted. (It did not affect Cash Game tables). There is a scrolling Banner on ther site explaining this.

The matter is being resolved by Service Desk.

I am not certainn on this, but I beieve it may be resolved very shortly, if not already. Once they are sure the problem is resolved, the SNG's & MT's will be opened up again for registration & gameplay.

FWIW, I can load the MTT's that are already in progess without a problem, ditto the Cash Games.

     

unknown_username

Ok, Cheers for info .

I now see the banner scrolling, Im so used to ignoring the banner, Its almost invisible now.

rhino11

my table wont load so i de=reg from my tournaments but what about my free token i used for 6 o clock bh

Darkangel7

Am gutted can't get 4 points before 6.30 b.h freeroll

Tikay10

In Response to Re: tables loading:

my table wont load so i de=reg from my tournaments but what about my free token i used for 6 o clock bh
Posted by rhino11

Hi rhino,

If you speak to CC they will arrange a refund/replacement Token under these circumstances.

Please bear in mind they are very busy right now, but even if you don't speak to them immediately, or even this evening, they will still refund you if your table did not load whilst the problem is or was in place.

unknown_username

In Response to Re: tables loading:

Am gutted can't get 4 points before 6.30 b.h freeroll
Posted by Darkangel7

Goto the spinups ..youll amass a few point there  

Snuffer

In Response to Re: tables loading:

my table wont load so i de=reg from my tournaments but what about my free token i used for 6 o clock bh
Posted by rhino11

If you De-reg it will go back into your account

Grizley

Whilst the're looking at this can they look at the My Tables section as it doesnt load when im on the internet only it does workon the app though but prefer the online one

IDONKCALLU

i regged for £11 tourney and £2.40 frenzy  but no money has been credited yet into my account 

Grizley

Whilst the're looking at this can they look at the My Tables section as it doesnt load when im on the internet only it does workon the app though but prefer the online one

Tikay10

The Ticker Message/Banner now suggests that "if you have a probem loading your table(s), please close all game windows & refresh the page".

Darkangel7

In Response to Re: tables loading:

In Response to Re: tables loading : Goto the spinups ..youll amass a few point there  
Posted by mumsie

Thank you James, haven't got a clue how to play spin ups tbh though lol

VespaPX

In Response to Re: tables loading:

In Response to Re: tables loading : Thank you James, haven't got a clue how to play spin ups tbh though lol
Posted by Darkangel7

Should do well then :-) x

Darkangel7

In Response to Re: tables loading:

In Response to Re: tables loading : Should do well then :-) x
Posted by VespaPX

Mick you know i'm a fish lmaoooooooooooo easy prey

The_Ruiner

In Response to Re: tables loading:

The Ticker Message/Banner now suggests that "if you have a probem loading your table(s), please close all game windows & refresh the page".
Posted by Tikay10

doesnt work tikay

SkootaT

In Response to Re: tables loading:

Whilst the're looking at this can they look at the My Tables section as it doesnt load when im on the internet only it does workon the app though but prefer the online one
Posted by Grizley

+1

I've been having the same problem as this for the past few days, My tables tab wont load on chrome which is frustrating, got it to work on firefox however.

As for right now, I cant open any tables at all.

jonjo75

The £24 High roller semi won't load but it is obv working for others . What do i do?

unknown_username

In Response to Re: tables loading:

In Response to Re: tables loading : doesnt work tikay
Posted by The_Ruiner

there are No SnGs nor DYM's

bearlyther

In Response to Re: tables loading:

Whilst the're looking at this can they look at the My Tables section as it doesnt load when im on the internet only it does workon the app though but prefer the online one
Posted by Grizley

+1 my tables and find a player hasnt worked for over 3 months for me

Tikay10

In Response to Re: tables loading:

In Response to Re: tables loading : doesnt work tikay
Posted by The_Ruiner

Sorry about that Ruiner, am just relaying the information from the ticker.

It's fine for me, I can open all the tables that are currently running without any problem, but others are having problems. Which is no help to you, of course, or me, as I only play SNG's.  

Goody_Ace

6:00 £2 20 bh tourney just forever loading. Cannot get in but money taken

nickd49931

In Response to Re: tables loading:

In Response to Re: tables loading : +1 I've been having the same problem as this for the past few days, My tables tab wont load on chrome which is frustrating, got it to work on firefox however. As for right now, I cant open any tables at all.
Posted by SkootaT

This usually works again once you clear cookies/cache or whatever.  

Tikay10

In Response to Re: tables loading:

The £24 High roller semi won't load but it is obv working for others . What do i do?
Posted by jonjo75

I honestly don't know Jonjo, but if you registered for it & were unable to get the Table to load, speak to CC later (give them time, they may be stretched right now) & I'm sure a refund can be issued where appropriate.  

rhino11

ive done everything i can, closed all windows ,logged out  no joy , i was looking forward to using my free token now ive wasted it lol . plus cant get through to customer service, very disappointing