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Site Problems Last Night (19th Feb)
Hi guys,
The site experienced a few problems last night which may have affected your ability to play at the tables/ log-in to the site.
these problems weren't isolated to Sky Poker and affected the whole of Sky Betting and Gaming.
we sincerely apologise if you were unable to log-in or play in any tournaments and realise this must have been extremely frustrating for all involved.
if you feel the interrupted service affected your table/ tournament play then please get in contact with the customer care team (by clicking here)
they will be more than happy to look at all reported cases and award refunds where applicable.
(please be aware that the team may be experiencing high volumes of traffic so it might take slightly longer than usual to answer your query - but please stay patient and all queries will eventually be answered.)
Thanks for being understanding on this one guys.
Rich
The site experienced a few problems last night which may have affected your ability to play at the tables/ log-in to the site.
these problems weren't isolated to Sky Poker and affected the whole of Sky Betting and Gaming.
we sincerely apologise if you were unable to log-in or play in any tournaments and realise this must have been extremely frustrating for all involved.
if you feel the interrupted service affected your table/ tournament play then please get in contact with the customer care team (by clicking here)
they will be more than happy to look at all reported cases and award refunds where applicable.
(please be aware that the team may be experiencing high volumes of traffic so it might take slightly longer than usual to answer your query - but please stay patient and all queries will eventually be answered.)
Thanks for being understanding on this one guys.
Rich
Comments
Excellent work by customer service. Thanks very much A++++
Hurrah!
(This isn't Sky Des, Sky Dave and Sky Bernie.... honest!)
i want to be your agent,
this time next year rodders i mean rich,
we will be millonaires !
p.s now does anyone know the way out of here .
Can someone @ sky put another 56p in the meter please!!!!!!
Lobby has gone stew eyed so to speak
i'll look into this one straight away guys. i'll update this thread when i have info for you
welcome to the new sky poker where nothin ever seems to work
this is just getting silly now 5 times in 2 weeks something is wrong that needs fixing
i'll update this thread as soon as i have more information.
site problems lol just went on to the cash side all running fine there just seems to be the stt and mtt dont understand that 1
everything should be sorted now and running smoothly. we sincerely apologise for the inconvenience!
if you feel you lost out please get in touch with customer care (using the links in the opening post).
thanks again guys
i entered the 7k semi game and have not got in it refunded me but thats not the point now
i cant buy in to the game direct thats why i play the semi forthe chance but now have no chance of getting in the game
i think its wrong now last times it has happened i been playin dym chip leader in a coupleof them buy the time i get back i get blinded out cos they get back be4 me and all i get is my stack back what is the point
might be time to look somewhere else to play
biggest time i had an issue it was my fault not sky's they were as good as gold. I will keep the faith