Hand history timing out??

robc

 Hiya im trying to look back throughout the last month of my hand historys and when i search it just comes up error timed out?

 has anyone had this problem? 

 thanks in advance 

    Rob

beaneh

Yes I haven't been able to access the hh feature for a while. I could get very recent ones but nothing back past a day it just times out as you said. 

robc

i spoke on the live chat they just said delete recent history and restart comp but hasnt helped

OMahonyO

ha, I had actually come here to make a post on exactly the same thing, until I saw this.  It is very frustrating

Sky_Rich

Hi Guys,

I'm sorry to hear of your problems with the hand history feature. let me forward this thread over to one of my colleagues, who will hopefully be able to shed some light on this/ post some advice for you all.

Thank you.

robc

 Cheers mate appreciated 

robc

 Any news on this rich? 

Sky_Rich

Hey,

I sent it straight over to the technical teams and they are now investigating. I or another member of the team will update this thread when we have more information.

All the best.