Did the whole site loose connection for a bit around 1.10am

lea116311

whilst playing a dym at around 1.10am, with an AA in my hand and just about to go all in after being raised with 4 left on the table i had a technical glich' i lost connection when i got back in i had lost most of my chips noticed 2 of the other players also had lost connection managed to pull back a little bit but unfortunatly came 4th

MereNovice

There was a problem on a table that I was playing too.

Sky_Rich

Thanks for your posts guys -

I'll forward this thread straight over to the rest of the team.

lea116311

here is the hand I was talking about;

Hand History #261563462 (01:08 27/05/2010)

Player	Action	Cards	Amount	Pot	Balance
ITM	Small blind		75.00	75.00	2775.00
lea116311	Big blind		150.00	225.00	1310.00
	Your hole cards	A A
beginluck	Fold
PetePilot	Fold
ITM	Call		75.00	300.00	2700.00
lea116311	Raise		300.00	600.00	1010.00
ITM	Call		300.00	900.00	2400.00
Flop
		3 8 2
ITM	Bet		450.00	1350.00	1950.00
lea116311	Fold
ITM	Muck
ITM	Win		900.00		2850.00
ITM	Return		450.00	0.00	3300.00

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Sky_Rich

Hi Guys,

I've had word from the team and i'm afraid there were no reported faults with the site or connection problems during Wednesday night/Thursday morning.

I can't promise anything but If you feel your disconnection was out of the ordinary please contact the customer care team and explain your case and they will be more than happy to investigate and see if anything can be done. At the very east they will be able to offer some advice to stop you experiencing disconnections in the future.

if you need any more help - just shout.

Rich

Cowgomoo

Hi Rich, I too disconnected at the same time, but I was also playing other sites too which disconnected, so maybe it happened on a bigger scale?

Unknown

i was frozen out with just 2 players left in a tournament, i had to watch as my chip lead disappeared and finally drained. Following contact with sky they state that no other people experienced difficulties however this information appears to be incorrect.

GaryQQQ

In Response to Re: Did the whole site loose connection for a bit around 1.10am:

Hi Guys, I've had word from the team and i'm afraid there were no reported faults with the site or connection problems during Wednesday night/Thursday morning. I can't promise anything but If you feel your disconnection was out of the ordinary please contact the customer care team and explain your case and they will be more than happy to investigate and see if anything can be done. At the very east they will be able to offer some advice to stop you experiencing disconnections in the future. if you need any more help - just shout. Rich
Posted by Sky_Rich

Well, it's been reported here by several players, and from the hand history posted it looks like it probably cost Lea116311 double her buy-in.