site problems again

robc

In Response to Re: site problems again:

wish sky would tell us something
Posted by Quietman

Just me left on my table everyone else has disapeared lol

PoolQueen

¡¡¡ʇno ɹıɐɥ ʎɯ ƃuıllnd puɐ pɐǝɥ ʎɯ uo ƃuıpuɐʇs ʍou ɯ,ı

shaun09

WERE ON!!!!

shaun09

BH Up and running

nelson301

its back

Dudeskin8

In Response to Re: site problems again:

wish they would just close them now tbh, Don't want to leave just in case they start it back up though and then not able to get a refund.
Posted by robc

I know lol, the second I give up it'll start

robc

deepstack still not on. 

ollyd555

sat there for 2 hours then message came up tournament ended you finished 94th what a load of b*******

robc

In Response to Re: site problems again:

deepstack still not on. 
Posted by robc

Lol exactly any chance of a update sky?????

HOTHEAD147

think i just got usa in world cup freeroll

chrisw90

Should I continue playing or log off and wait for a refund? I find a nigh on 2 hour delay unnaceptable really.

emilyegg

In Response to Re: site problems again:

In Response to Re: site problems again : been through to live chat and they know nothing about when it will be back or what will happen with payouts, useless - they suggested i email help@sky.com   (funny that i thought i was already talking to sky) i suggested they e-mail help@getaservernotpoweredbyhamsters.com   ....... funny side not seen lol
Posted by ACESOVER8s

Noticed you were deep in the open freeroll...(i was still in too) do you think they will put the top 20 through as it had just reached this when it went down???
Cheers

BlueyFTiR

Same here, sat for ages then came a message to say i'd finished 80th?????????  All that time for nowt!

ckd

thanks sky was playing in the world cup game 190odd left and game been canceled and 10 points refunded whats the point lol

sat 36th at the time what a load of cr apples this is

Dudeskin8

Are they fixing each toruney seperatly or summi t?

robc

A bit of a joke no information has been given to any of us

emilyegg

lol it says "The Tournament is preparing to start a 5 minute rest break"

Its nearly been ten minutes (on the little hand)

robc

I think im just going to leave it got to be up at 5 so can't really stay up to finish it even if they start it now, won't be finished till gone midnight. going to try get a refund tomorrow i think lol

Dudeskin8

C'mon Sky Pleeeeeeeeeeeeaaaaaaaassseeeeeeee work .

AIRWALKER

I can't open a table to play on at all.

TORTUS007

Off again+ tourny scrapped. It said I get £23 for 303rd. +£10 head prize.

Dudeskin8

Full refund, i'll settle for that.

robc

deepstack canceled. everyone got a refund

robc

In Response to Re: site problems again:

Full refund, i'll settle for that.
Posted by Dudeskin8

 

Yeah same. fair play to sky they even refunded people who was out way before the freeze lol

YOUNG_GUN

£200 gtd speed rebuy they gave me £8.40, i bought in twice for for £3.30 each time

was about average with 29 left, 10 paid. interesting to see how they worked this out

not to bad still 2 hours wasted bit poor imo they can leave for so long

elite1

you are connected to a brick wall

unknown_username

i was in the 8.15 deepie when it froze i just checked my tables and the game actually finished but everyone was blinded out so the chip leader at the time which was XFALLENX won but everybody got their money back

AIRWALKER

IS ANYONE HAVING PROBLEMS PLAYING CASH GAMES. I CANT GET ON A TABLE

ACESOVER8s

In Response to Re: site problems again:

In Response to Re: site problems again : Noticed you were deep in the open freeroll...(i was still in too) do you think they will put the top 20 through as it had just reached this when it went down??? Cheers
Posted by emilyegg

Have e-mailed them and said i expect all 20 of us to be put through as this had effetivley ended. it's nearly half a day later nd i've logged back in to find that i'm still in and it's still the 5 min rest break lol

Sky_Des

Apologies for the issues that you experienced yesterday everyone. 

Sky Poker experienced a server outage; which was caused by a network problem, which impacted all tournament play on the site between 8pm and 10pm last night. 

All tournaments which were impacted have now been settled, so if any player has any outstanding questions relating to their entry, please contact Customer Care who will resolve issues with you as quickly as possible.

We will be re-running the World Cup freeroll and will announce details of this later today.

I can only apologise once again on behalf of Sky Poker for any inconvenience that you have experienced as a result of this fault.

Regards,

Des.