Hand History search still timing out

OMahonyO

It seemed to be ok for a while, but recently Ive been having problems again.
I get an `error timed out` message, when searching hand history`s

Sky_Rich

Hi Mahoney,

Are you still experiencing this?

OMahonyO

yes rich i am

OMahonyO

It doesnt happen as often as it used to but it still happens

Sky_Rich

ok thanks for the info - I'll pass this back to the technical guys.

cottlad

23 days ago.  Still doesn't seem to be a solution.
Just tried searching for hands won/lost />35 quid in last 24 hours and it timed out.
I suspect the amount of big pots i've lost in the last 24 hours has confused the system lol.

Sky_Rich

In Response to Re: Hand History search still timing out:

23 days ago.  Still doesn't seem to be a solution. Just tried searching for hands won/lost />35 quid in last 24 hours and it timed out. I suspect the amount of big pots i've lost in the last 24 hours has confused the system lol.
Posted by cottlad

sorry about the delay. I'll pass this back to the technical guys and see if we can get any progress.

Thanks for staying patient

Cowgomoo

I'm not sure if this helps, but when I search for the last 2 days, it times out. However if I press search again straight away  it works.

beaneh

In Response to Re: Hand History search still timing out:

I'm not sure if this helps, but when I search for the last 2 days, it times out. However if I press search again straight away  it works.
Posted by Cowgomoo

tested this and cows correct.

do a search for back when records began, 4 month ago and it times out, click again and pretty quickly it comes up with the results and all seems to work pretty quickly/smoothly from then. :-)

Machka

In Response to Re: Hand History search still timing out:

I'm not sure if this helps, but when I search for the last 2 days, it times out. However if I press search again straight away  it works.
Posted by Cowgomoo

Sounds like a database query timeout to me.  Once you've done the search and it fails the second time you do it the database lookup is already cached so works.