Unable to rebuy when stack is under standard size!

wynne1938

Two nights running I have had problems in a re-buy tournament i.e nothing happens when I click the available re-buy button, but only works when I have no chips. Has been reported , anybody else experience this problem?

Sky_Rich

I'll hand this over to Sky Adam and see if it's a problem/ he's aware.

cheers Wynne.

Sky_Rich

I've just had some feedback from the team and they are aware of this, it's high priority and they're working to fix it ASAP.

Thanks again for you post.

wynne1938

thanks for your help!
Seems to be a bug with the rebuys.
You can rebuy once when under the threshold,after that only when you have no chips.

wynne1938

I have had the same problem again tonight, unable to have a re-buy when under the threshold.
As sky have not been able to sort out this problem, should'nt all rebuy tournaments be cancelled until the problem is sorted.

Tikay10

In Response to Re: Unable to rebuy when stack is under standard size!:

I have had the same problem again tonight, unable to have a re-buy when under the threshold. As sky have not been able to sort out this problem, should'nt all rebuy tournaments be cancelled until the problem is sorted.
Posted by wynne1938

Hi Wynne,

I understand that the problem has now been fully resolved.

wynne1938

In Response to Re: Unable to rebuy when stack is under standard size!:

In Response to Re: Unable to rebuy when stack is under standard size! : Hi Wynne, I understand that the problem has now been fully resolved.
Posted by Tikay10

Hi Tikay,
This problem has now been resolved , have tried it out in two tournaments and everything is back to normal.Well done to the team for sorting this out.

Tikay10

In Response to Re: Unable to rebuy when stack is under standard size!:

In Response to Re: Unable to rebuy when stack is under standard size! : Hi Tikay, This problem has now been resolved , have tried it out in two tournaments and everything is back to normal.Well done to the team for sorting this out.
Posted by wynne1938

Thanks Wynne. Sorry for the glitch, & thank you for your understanding.

Now you can rebuy properly, maybe you might finish 1st. That'd be a win win, Wynne.

Don't forget, 8pm tonight, the week's only Rebuy Open (£11), & at 8.30, the week's only TOTTY Rebuy (£5.50). Maybe see you later at the Tables.