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Absolutely shocking Sian!! I would have hit the roof and not even rebought, would have walked str8 out and never to return, disgracefull, I have to say that there are so many places these days where the TD don't seem to understand the rules properly themselves - these are normally in smaller Casinos with a few Holdem mtt's a week, thrown together to try and squeeze more money from punters but they don't fully understand what they are organising!! More Card rooms like DTD are needed imo!!
Don't blame you for not taking their freebies!! But I had to lmao that Dave has no qualms and snaps at the £50 BI mtt lol - he is weak innit
The 5 aces were only becoming clear as I was rebuying my chips as quietly as I could (being the 1st to rebuy...lol) as I was kicking myself for walking trip 6's into trip aces, as at the time I thought I had legitimately lost the hand and was inwardly bemoaning my luck and wasnt really paying much attention to the smart a***s claiming to have folded aces as people do sometimes in that situation. My ears starting pricking up when the 2 people claiming to have folded aces were really adamant they had and a bloke at the table insisted on the dealer checking the pack. It all happened quite quickly as I was sat at table 1 right by the cash desk etc and to be honest had I realised I would not have rebought and I would have walked away.
Grosvenor are putting on some pretty good guarantees at the moment so its hard to refuse the freebie. Would be nice for Dave to come home with the £1600 top prize tonight then it would be really funny.....lol
Probably something stupid and end up in spending the night in a cell
i am shocked tho at some of the posts on this thread as I haven,t played at any Grosvners yet, but would have thought this was the last place you would expect this to happen
Myself and a cpl of m8,s have been meaning to go to the one in Blackpool for a while but something always crops up and we are still sorting a date out. I will be looking at the cards a lot more carefully after reading this thread now
It is something I will certainlly make sure I do from now on. I only ever half heartedly did it before as never thought I needed to. Couldnt tell you if I saw the cards fanned out or not last night to be honest I didnt pay any attention at all. The other 9 players at the table didnt check the cards either and I am pretty sure not many (if any) of the other 74 entrants did either.
What if you join as an alternate? Can you ask to check the cards at that point??
1-- no td i know would have come to the decision that has been arrived at here--
2--you maybe wouldn't know but was there a big casino spender at the table--
reason i ask is some casinos don't like to upset big roulette or black jack players--
3-- i wouldn't let the matter rest there--i would write or phone to grosvenor head office--
ask if the rule is standard for all there casinos (they will say no or cannot give than information at that moment)
the point being you need to feel safe that there was no collusion between staff and customer and you feel aggrieved at the way the whole situation was handled by the staff in question--
you could be surprised to get a positive response to a call to them--
good luck--
Call on: 08080 212121
Or write to :
Grosvenor Casinos
Statesman House
Stafferton Way
Maidenhead
Berkshire
SL6 1AY
You can, within reason, ask to have the deck checked at any time, but a little common-sense & sense of perspective is needed, it's a VERY rare occurrence.
As to Grosvenor getting it wrong, that's a little unfair on Grosvenor - the problem is common to ALL Cardrooms which are run as part of a Casino, as Poker is not, in itself, a commercially viable initiative for a Mainstream casino, & therefore they do not train their staff terribly well.
DTD is a different kettle of fish, as it's essentially a Cardroom, not a Casino.
I dont know about big casino spenders being at the table but the tournament was a £1k guaranteed FREEROLL tournament with optional £20 rebuy so hardly a big money tournament so I did feel a bit funny kicking off about it really but I did tell the TD it was the principal I was kicking off about not the £20.
A lot of people could not believe the outcome of it and it was the talk of the night as you would imagine but the dealer was absolutely adamant he had checked the cards so who knows. I cant personally see why anyone would want to cheat in such an early stage if a freeroll tournament. It was level 1, 15-20 mins into tourney with blinds still at 25-50 so hardly worth it when everyone started with 4k chips.
I may take it up with Grosvenor head office but will see what information Dave gets from his visit tonight. At the end of the day he has got free entry into the £50 tournament tonight starting at 6pm as a result of it all so may be they feel I have now been compensated so that is the end of the matter.
Still not something you would expect from a large chain of casino companies.
All I wanted was a bit of table practise in preparation for SPT final and now dont want to play live....lol
All I wanted was a bit of table practise in preparation for SPT final and now dont want to play live....lol--unquote
it's now fairly obvious-this was a mistake by both the dealer and td--
however dont be put off live tournaments--
they are the best form of poker--
and im sure you will experience the real fun of the game at the SPT--
good luck--
Did you complain about the hand instantly or was it during the next hand that the other players came out that they had folded the A2 and A10?
Would you reccomend same punishment for female dealers and TD? he he
Seriously though, how can the dealer be to blame? He/she surely only gets one deck to deal? I've only experienced player dealt games but I can't understand this?
Interestingly I heard later that he took a stack of about 13k of chips out of play as the player announced he was going home. I thought in that case they just sat at the table and blinded out? I wasnt involved in the game at this point though and just heard this through someone else.
Just doesnt sound like the whole poker scenario is being organised very well at this particular casino to me
DTD is pretty amazing place and is actually where I played my 1st ever live game of poker about a year ago....lol talk about starting gently - not.....lol
I will be at DTD SPT final for sure as I have loved the SPT's I have been to so far but may just rail yet.
You ARE joking, right? Say it ain't so!
Not quite sure I can even comment on that - it is, perhaps, the daftest idea in daftville.
"Chips in play" must remain in play.
Edit* Sigh Grandad beat me to it above (was texting in the middle of beginning and sending this message)
It does question what the TD understands about Poker!!
I couldn't quite believe what I was hearing and said surely he cant do that. I was told that the TD reasoning was the bloke had said he was going home therefore not returning so the chips were taken off the table therefore taken out of play.
I wonder what his response would have been if I had offered to have taken over the persons place seen as I had been knocked out by then....LOL
I really think they need to have a serious look at their poker rules and the way their poker room is being run.
as james- tk and others have said--
that decision is-ridiculous-
make that phone call and tell them that--
batman thinks the tournament director is--
the joker !